Joel Lawrence

Dynamic logistics and operations professional with strong problem-solving and analytical abilities. Experienced in imports/exports, client acquisition, and cross-functional coordination. Adept at delivering customer satisfaction and building long-term business relationships.

Imports Executive at Nice Imports Pvt. Ltd. (2022-07 – Present)

• Coordinated shipment readiness with suppliers as per purchase orders.
• Managed shipping documentation for customs clearance.
• Provided regular cargo status updates to stakeholders.
• Prepared reports on shipping, inventory, and revenue.

Senior Client Acquisition Manager at CapitalVia Global Research Ltd. (2020-08 – 2022-06)

• Engaged international clients in foreign exchange trading.
• Conducted market research and developed acquisition strategies.
• Ensured high customer retention through service and relationship management.

Export Executive at Haldiram Foods International Pvt. Ltd. (2017-02 – 2019-04)

• Handled export documentation in compliance with government norms.
• Coordinated with international clients and transportation teams.
• Built long-term client relationships to sustain business flow.
• Collected customer feedback and provided insights for product improvement.

Sales Executive at Kotak Securities Ltd. (2016-08 – 2017-02)

• Promoted stocks and derivatives to prospective clients.
• Developed and maintained long-term customer relationships.
• Delivered after-sales support to ensure client satisfaction.

MBA in International Business – Sinhgad School of Business Studies (2013 – 2015)

Bachelor of Business Management in Marketing – Hislop College (2009 – 2013)

12th Grade in Science – St. Francis De' Sales (2009 – 2009)