Josephine Dsouza

A dedicated and empathetic Early Years Educator with over 15 years of teaching experience and a strong background in hospitality management. Skilled at creating engaging learning environments, supporting children's holistic development, and fostering positive relationships with parents and colleagues. I believe in nurturing confidence, empathy, and inclusivity among young learners, while maintaining high professional standards and classroom management.

Room Lead Teacher - Bright Horizons

(2025-01)

• Leading a classroom and ensuring children's learning and development goals are met.
• Implementing creative lesson plans tailored to children's needs.
• Collaborating with colleagues and parents to ensure holistic child development.

Early Years Teacher - Utpal Shanghvi Global School, Juhu, Mumbai - Juhu, Mumbai

(2008 - 2024)

Key Contributions: Improved student engagement by integrating diverse play-based and interactive activities. Successfully adapted curriculum for underperforming students in collaboration with parents. Promoted cultural awareness, equality, and inclusivity in classroom activities.

• Managing a classroom of 30 children, ensuring safety, discipline, and individualized learning.
• Designing and delivering age-appropriate lessons to support developmental milestones.
• Using varied observation methods to track progress and inform planning.
• Supporting children whose first language is not English through differentiated strategies.
• Encouraging empathy, sharing, and inclusivity through daily practices.
• Building strong partnerships with parents, sharing progress reports and milestones.
• Integrating technology and hands-on activities to foster engagement and critical thinking.

Guest Relations Manager - Five-Star Hotel, Mumbai - Mumbai

(1991 - 2008)

Career Progression: Started as a Room Service Order Taker → Restaurant Hostess → Promoted to Guest Relations Manager.

• Oversaw guest relations, VIP arrivals, and hospitality services.
• Handled room allocations, check-ins, and ensured smooth guest experiences.
• Coordinated with staff and management to maintain service excellence.
• Acted as Lobby Manager during staff shortages.
• Trained and evaluated employees to ensure high performance standards.

Teaching Struggling Readers Around the World - World Learning & Chinese University, Hong Kong (2019 - 2019)

CACHE Early Years Workforce Diploma - Poddar School (2020 - 2020)

CIDTT (Cambridge International Diploma in Teachers Training) - Utpal Shanghvi Global School, Mumbai (2011 - 2012)

ECCE (Early Child Care Education Diploma) - Gandhi Shiksha Bhavan, Mumbai (2007 - 2008)

B.A. Bachelor of Arts - Osmania College, Hyderabad (1993 - 1993)

HSC (Higher Secondary Certificate) - Kareer College, Mumbai (1990 - 1990)

SSC (Secondary School Certificate) - Mary Immaculate Girls' High School, Mumbai (1983 - 1983)