Josina Joseph

Motivated and detail oriented graduate seeking an HR intern position to gain practical experience in Human Resources.

Strong

Communication, Organizational and interpersonal skills with the ability to handle Administrative tasks efficiently. Eager to learn recruitment, Employee relations, Onboarding and HR operations while contributing positively to the organization's goals.

FRONT DESK RECEPTIONIST CUM CUSTOMER SERVICE EXECUTIVE - SECURI GUARD MIDDLE EAST LLC

(2024-04 - 2026-06)

• Provided outstanding customer service at check-in counters addressing customer queries with professionalism and courtesy.
• Assisted customers with special needs, offering tailored support to ensure safety, accessibility, and comfort.
• Resolved customer complaints efficiently, maintaining service standards and enhancing overall customer satisfaction.

ACADEMIC COORDINATOR - XYLEM LEARNING PVT LTD - TRIVANDRUM-INDIA

(2023-02 - 2024-02)

• Monitors student performance and progress, addresses academic concerns, and promotes a supportive learning environment.
• Supports teachers with academic planning, teaching resources, and classroom strategies. Assists in scheduling and professional development.
• Organizes academic calendars, exam schedules, and teacher allocations efficiently
• Maintains open lines of communication with parents regarding student performance, curriculum, and academic programs.
• Prepares academic reports, performance analysis, and documentation for internal and external audits.

MBA - Human Resources - ARNI UNIVERSITY (2024-06 - 2026-06)

MA - ECONOMETRICS - CATHOLICATE COLLEGE (2020-02 - 2022-04)

BA - ECONOMICS - CATHOLICATE COLLEGE (2017-02 - 2020-05)