Juli Reji

• Extensive knowledge about the quality assurance and security measures.
• Certified and Trained as a Lead Auditor for Information Security Management

System (ISO 27001:2013) and ISO 9001:2015.

• Ability to detect and analyze problems and suggest feasible solutions.
• Capability of handling responsibilities as a team and as an individual.
• Self confidence
• Strong communication and client interaction skills
• Good listening skills
• Calm under pressure
• Patient
• Team player

Credence Resource Management June 2022- May 2023.. Worked as an Internal Auditor

Infosys BPM from AugusQuadron iSolutions Pvt Ltd. September 2017 Aug 2020

Worked as a Team leader Quality Training and Customer Care. t 2020 May 2022 as a Process Specialist

Netpulse Communications India Pvt. Ltd. (June 2014 Sept 2017).

Worked as a Team Leader Quality and Customer Care and Retention Team

3 Global Services. (Tech Mahindra BSG)...... December 2011 till Sept 2013.

Worked as a Customer Relationship Advisor in Post-pay.

NewVC International...... July 2008 till November 2011 Worked as Technical Support Engineer in CISCO.

ATS InfoTech....... April 2007 till July 2008  Worked as Counselor

Mphasis (EDS)....... May 2004 to May 2005  Worked as a Customer Support Exec.

MBA Systems

ISO 9001-2015