Julia Jacob

Order-to-Cash (O2C) and Accounts Receivable professional with 15+ years of experience managing SAP/ERP-based order processing, GST-compliant billing, cash application, and receivables reconciliation. Expert in maintaining billing accuracy, reducing outstanding receivables, and driving seamless month-end closings. MBA in Finance with strong cross-functional coordination skills across sales, warehouse, logistics, and finance teams.

Accounts Officer / Order Management - Hailstone Innovation Private Limited - Kanjikode, Palakkad

(2018-01)

• Managed end-to-end Order-to-Cash (O2C) workflow for 450+ monthly invoices, coordinating across 10 cross-functional team members to ensure timely month-end closing and audit readiness.
• Processed 450+ sales orders monthly in SAP/ERP by validating customer requirements, commercial terms, and pricing accuracy, ensuring error-free order entry and seamless downstream billing.
• Prepared GST-compliant customer invoices with accurate tax application, pricing, and contractual conditions, reducing billing discrepancies by 5–10 per month and minimizing post-release corrections.
• Executed cash application operations including customer receipt posting, cheque confirmation, and payment allocation, maintaining accurate and up-to-date receivables records.
• Monitored Accounts Receivable aging and coordinated collections follow-ups across sales and finance teams, contributing to improved cash flow and reduced Days Sales Outstanding.
• Coordinated with sales, warehouse, logistics, and finance teams (10+ members) to resolve order, dispatch, billing, and documentation issues, ensuring timely order fulfillment.
• Prepared debit notes, credit notes, and delivery challans to support billing corrections and maintain transaction accuracy across customer accounts.
• Performed customer ledger scrutiny, account reconciliation, and bank reconciliation, investigating and resolving discrepancies to ensure accurate financial records.
• Reviewed order and contract terms before invoice release, maintaining billing accuracy and reducing avoidable billing issues.
• Led month-end closing activities, ensuring 100% audit readiness and reducing closing time by 2 days through process optimization.

Admin / Accounts Executive - Industrial and Commercial Enterprises

(2011-07 - 2017-12)

• Managed daily order processing and invoicing workflows for a diverse client portfolio.
• Streamlined billing documentation, ensuring compliance and accuracy in transaction records.
• Maintained accounting records and coordinated with customers and vendors to support smooth administrative and financial operations.
• Provided documentation and data support to the accounts function, ensuring records were maintained accurately and systematically.
• Coordinated with sales and operations teams to resolve order discrepancies and ensure timely dispatch and delivery for customer accounts.
• Prepared monthly MIS reports on billing, collections, and outstanding receivables for management review and decision-making.
• Supported accounts payable and receivable functions, including vendor payment processing, invoice verification, and reconciliation.

Office Executive - Nagarjuna Herbal Concentrates Ltd.

(2009-05 - 2011-04)

• Executed billing and order documentation processes, maintaining 100% data entry accuracy for financial records.
• Assisted the accounts team with routine documentation and transaction-related administrative activities.
• Coordinated with internal teams to ensure timely and accurate documentation for order fulfillment and customer records.
• Maintained organized filing systems for invoices, delivery challans, and correspondence, supporting audit readiness and record retrieval.

Office Assistant - MG & MJ Associates

(2008-12 - 2009-04)

• Performed typing, stenography, and documentation services under a Notary, ensuring accurate and timely preparation of legal and administrative records.

MBA - Finance - University of Calicut (2008)

BBA - Bachelor's degree in Business Administration with focus on finance and management fundamentals - Mahatma Gandhi University (2005)

ITI – Stenography - Diploma in Stenography covering typing, shorthand, and documentation skills - Industrial Training Department (2001)