Equity Dealer - SMC Global Securities Nanded - Nanded
(2014-05 - 2016-06)
- Executed trades on behalf of institutional clients.
- Developed and maintained relationships with key clients.
- Utilized quantitative analysis to inform trading strategies to clients.
- Research and monitor the stock market and the economic status of clients to determine appropriate financial decisions that benefit an organization.
- Buy and sell investment and financial instruments on behalf of clients.
- Maintaining records of all transactions and interactions.
- Monitoring market trends to provide timely investment advice to clients.
Customer Care Support Executive - HRL Consultancy Services
(2020-01 - 2021-12)
- Efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script.
- Analyzing and reporting customer data to devise new strategies or update the existing ones.
- Communicating with them through email, phone, or SMS.
- Make appointments that fit into the schedule of the client and the customer.
- I assist them if they are facing a problem and troubleshoot it.
- Ensuring the customer has a positive experience with the company.
- Fostering a healthy relationship between the client and the Organization.
