Co-Founder - SKILLSYNQ INDIA
(2024-07)
- Co-founded and scaled SkillSynq India as a client-focused placement consultancy, defining vision, service offerings, and go-to-market strategy.
- Developed and implemented business development plans to acquire new client accounts and expand into multiple industry segments and job levels.
- Identified and nurtured relationships with HR leaders and business heads, understanding their hiring needs and positioning tailored recruitment solutions.
- Conducted client meetings to take detailed manpower requirements, advised on role structures, salary benchmarks and talent availability in the market.
- Negotiated commercials, terms of business and service levels with client organizations to ensure long-term, repeat business partnerships.
- End-to-End Recruitment Delivery Managed full recruitment lifecycle for junior to leadership roles: sourcing, screening, interviewing, shortlisting, client coordination and offer management.
- Designed and posted compelling job descriptions across job portals, LinkedIn, Naukri.com, Shin.com and social media, ensuring strong employer branding for client companies.
- Prepared candidates for interviews by sharing company insights, role expectations and feedback, resulting in higher interview-to-offer conversions.
- Built and mentored a team of recruiters, setting performance standards, training them on sourcing techniques, client communication and ATS usage.
- Implemented recruitment processes, tracking systems and reporting formats to maintain accurate data on requirements, pipelines and closures.
- Ensured compliance with labour and hiring guidelines and maintained high standards of professionalism and data confidentiality.
Senior Financial Analyst - eClerx SERVICES LTD
(2022-05 - 2024-07)
Process: Brokerage Process-Manual Payables
- Responsible of tracking and validating invoices of a significant portion of BC&E fees
- Invoice tracking is data capturing from non-standardized excel/pdf invoice format to a standardized brocade format
- Validation includes reconciling client's internal data with brokers invoice using trade parameters to pay accurately.
- Reconciling the trade attributes from the external invoices against and internal source
- Trade fee reconciliation
- Resolving validation queries and liaising with account setup team on SSI and remit updating
- Creating checklists and SOPs for the new process
- Income function split and allocation of cost Exceptions.
- Presenting MBR, QBR and other business reviews to the Client.
Senior Financial Analyst - eClerx SERVICES LTD
(2020-09 - 2022-04)
Process: Asset Management- US Mortgage
- Part of the asset management team for processing residential mortgage loans for US based clients.
- Responsibilities include pre-underwriting loans and assessing the risk associated with financial products offered by the client.
- Analysis of income and credit documents for client based in the US.
- Worked on live underwriting for FHA loans, knowledge on 4 C's Calculating and updating income of salaried borrowers in system.
- Reviewing credit segment, reviewing and updating credit report in system.
- Creating checklists and SOPs for the new process and creating material for training for new team mates as a part of designing training modules.
- Coordinating with the Loan Officers and Relationship Managers to complete the requirements for a loan application and making sure that the loan meets investor specific guidelines, thereby increasing its saleability in the market.
Assistant Manager Operations - ECOM EXPRESS PVT LTD.
(2019-03 - 2019-12)
- Preparing MIS records which is useful for monitoring the performance of different states and Pan India.
- Interaction with various key accounts for improving efficiency and control measures for better performance.
- Preparation of weekly and monthly RVP Forward CSAT reports (monthly performance review) and representing it to the top for decision making.
- Major focus on DC's whose conversion % is below 70%, interaction with ground level team for improving efficiency.
- Liaising with several internal teams to resolve the query. Weekly conference calls and training DC's to improve first and last mile.
- Monitor mailbox pertaining to the process & to be responsible for handling the mailbox.
Senior Financial Analyst - eClerx SERVICES LTD
(2013-07 - 2019-03)
Process: Brokerage Process-Manual Payables
- Managing the strategic brokerage relationship with major brokers through phone calls and mails daily.
- Invoice Generation Module: Auto segregation of trades settled of trades electronically, creation and dispatch of manual invoices.
- Fund application module: Trades level reconciliation, application of funds and generation of outstanding summaries.
- Daily reconciliation of executing business rates and lots with futures trades processing systems and amendment of rates before pricing window closes.
- Performing reconciliation of trades between internal platform and with broker invoices and electronic brokerage applications.
- Coordination with the external brokers in terms of rejection resolving in order to maximize the settlement of trades.
- Liaised with multiple internal stakeholder from business to ensure efficiency and accuracy regarding the payments & receipts.
Senior Financial Analyst - eClerx SERVICES LTD
(2013-07 - 2019-03)
Process: Clear vision and GMI static
- Dealing with Client request of clear vision account setup under APAC & EMEA exchanges.
- Updating membership and analysing rebates accrued on a monthly basis for different clients under CME Exchange (Chicago Mercantile Exchange).
- Updating daily interest setup for various currencies and brokerage statics under GMI & CME Exchange
- Analysing and updating exchange code details and broker code details in internal system for smooth transitions.
- Well-versed with applications such as GMI, EFS and EGUS. Keeping track of daily accounts setup volume and Preparing MIS reports for interacting with clients
Senior Financial Analyst - eClerx SERVICES LTD
(2013-07 - 2019-03)
Process: SDAP Vs DTCC Recon
- Reconciling specific trade parameters of the trades entered by the client with various counterparties - Identifying and escalating false trade details entries between the two systems.
- Extensive analysis of logics and coordination between global middle office Team to highlight and resolve any exceptions raised on different economical parameter
- Secondary Signing authority for logic enhancements, by in-depth analysis of tool behavioural due to amendments in reconciliation criteria or parameters by comprehensive UAT testing'
- Communicating with Middle Office team for any issues and getting it resolved in minimal span of time
- Preparing the comprehensive metrics covering all the aspects of the process
Customer Service Executive in ASKME Responsibility - NETWORK 18 MEDIA & INVESTMENT LTD
(2012-08 - 2013-03)
- Handling Customer Enquiries about companies, product and services for Mumbai, Pune and Hyderabad.
- Finding companies data through Google and enhancing the data in a database.
- Working with help (custom SMS) team to send the SMS's for callers those who didn't got the info at the initial call
Equity Executive - HDFC SECURITIES LIMITED
(2011-01 - 2012-04)
- Cleared NCFM Exam (CAPITAL MARKET)
- Placing orders for client online during market hours for Capital Market and IPO.
- Informing client about daily market analysis and servicing the existing clients.
- Providing Demos to client and solving queries related to Online Trading.
- Preparation of various report to the management for decision making Rewards and Recognition: Achieved Insurance target of Rs.3lakhs and SIP Plans.
