HR Director at RSA Tech Group (2025-01 – Present)
Strategic HR Leadership: Partner with the CEO, CTO, Delivery Heads, and Business Unit Leaders to align people strategy with business objectives across Engineering, Product, Cloud, DevOps, QA, Sales, and Corporate Functions. Serve as the strategic HR Business Partner for over 1,200+ employees, providing guidance on workforce planning, organization design, talent strategy, succession planning, and organizational effectiveness. Drive annual business planning by forecasting workforce demand, optimizing headcount, and supporting business expansion initiatives across multiple locations.
Lead organizational restructuring, mergers, internal mobility, and change management initiatives supporting business growth.
- Partner with senior leadership to improve employee productivity, leadership effectiveness, and organizational capability.
- Facilitate Quarterly Business Reviews (QBRs), Talent Review Sessions, and Succession Planning discussions for critical leadership positions.
- Coach senior managers on employee relations, leadership development, conflict resolution, performance management, and retention strategies.
- Build high-performing teams through competency mapping, leadership coaching, and career development programs.
- Lead end-to-end HR Operations including onboarding, confirmation, transfers, promotions, employee documentation, payroll coordination, benefits administration, and separation management.
- Ensure complete HRIS administration using Workday, Darwinbox, BambooHR, and Keka HRMS while maintaining 99% employee data accuracy.
- Oversee payroll validation, attendance management, leave administration, statutory compliance, and employee records.
- Standardize HR policies, SOPs, workflows, and governance across all business units.
- Manage HR Shared Services and improve HR service delivery by implementing automation initiatives that reduced manual effort by 40%.
- Conduct internal HR audits ensuring compliance with labour laws, POSH regulations, ISO standards, and organizational policies.
- Lead leadership hiring, succession planning, internal mobility, and talent review initiatives.
- Develop workforce planning strategies to support business expansion and resource optimization.
- Improve quality of hire through competency-based interviewing and structured assessment processes.
- Drive campus hiring, diversity hiring, and niche technology hiring initiatives.
- Lead enterprise-wide Performance Management System (PMS) covering 1,200+ employees.
- Facilitate goal setting, quarterly reviews, calibration meetings, promotions, and annual compensation planning.
- Implement Performance Improvement Plans (PIPs) for underperforming employees, achieving a 75% performance recovery rate.
- Launch employee engagement initiatives, leadership town halls, rewards & recognition programs, and wellness initiatives that improved engagement scores by 22%.
- Build executive dashboards tracking attrition, hiring, productivity, diversity, engagement, learning effectiveness, and workforce costs.
- Utilize HR Analytics and AI-driven insights to support strategic workforce decisions.
- Lead HR automation projects improving process efficiency, employee experience, and reporting accuracy.
- Supported business growth from 650 to 1,200+ employees while maintaining HR compliance and service excellence.
- Reduced voluntary attrition by 18% through strategic retention initiatives.
- Improved employee engagement score by 22%.
- Reduced grievance resolution turnaround time from 12 days to 3 days.
- Reduced HR operational turnaround time by 40% through HR automation.
- Achieved 100% appraisal completion within planned timelines.
- Successfully led HR integration during organizational restructuring with zero business disruption.
Senior Manager HR Business Partner at Arkatiss LLP (2023-12 – 2025-01)
- Supported over 800 employees across Engineering, Product, QA, DevOps, Infrastructure, PMO, and Shared Services.
- Partnered with Delivery Managers and Business Heads to develop workforce plans aligned with project pipelines and organizational goals.
- Conducted manpower forecasting, resource planning, and succession planning for critical business functions.
- Advised managers on employee relations, disciplinary actions, conflict resolution, and leadership effectiveness.
- Managed complete employee lifecycle including onboarding, confirmations, promotions, transfers, exits, and HR documentation.
- Coordinated payroll inputs, leave management, attendance reconciliation, employee benefits, and statutory documentation.
- Administered HRIS ensuring complete data integrity and compliance.
- Prepared HR MIS reports and dashboards covering headcount, attrition, hiring, productivity, diversity, and employee engagement.
- Managed employee background verification, compliance audits, and policy implementation.
- Managed annual appraisal cycle with 100% completion.
- Led Performance Improvement Plans (PIPs) and coaching sessions.
- Conducted talent review meetings and succession planning discussions.
- Implemented structured onboarding reducing new hire attrition by 15%.
- Conducted pulse surveys, skip-level meetings, employee connect sessions, and leadership town halls.
- Designed employee recognition initiatives improving engagement and retention.
- Reduced hiring turnaround time by 35%.
- Improved offer-to-joining ratio to 96%.
- Reduced first-year attrition by 15%.
- Improved employee satisfaction through structured engagement initiatives.
HR Business Partner at Delisis Informatics Pvt. Ltd. (2021-09 – 2023-12)
- Led Performance Management System implementation across 500+ employees.
- Designed competency frameworks, KPI scorecards, and career progression models.
- Partnered with business leaders on workforce planning and organization design.
- Conducted leadership development and succession planning initiatives.
- Managed complete HR Operations including HRIS, payroll coordination, onboarding, employee records, benefits, compliance, and policy governance.
- Developed HR dashboards and executive reports for leadership decision-making.
- Coordinated learning programs, certification initiatives, and capability development.
- Managed employee relations, disciplinary actions, and grievance handling.
- Supported HR automation and digital HR transformation initiatives.
- Improved appraisal completion from 82% to 100%.
- Increased internal promotions by 30%.
- Reduced manual HR processes by 45%.
- Improved HR reporting accuracy to 99%.
HR Executive at Indsoft (2013-09 – 2021-08)
- Supported end-to-end HR Operations for over 1,000 employees across multiple IT business units.
- Managed recruitment, onboarding, induction, employee documentation, confirmations, transfers, promotions, payroll coordination, and exit management.
- Coordinated employee engagement activities, rewards & recognition programs, and HR communications.
- Administered attendance, leave management, employee benefits, statutory compliance, and HRIS maintenance.
- Prepared HR MIS reports on recruitment, attrition, headcount, leave utilization, and compliance.
- Assisted with labour law compliance, audits, POSH activities, and policy implementation.
- Supported managers with employee relations and performance management activities.
- Successfully hired 500+ IT professionals across Java,.NET, SAP, Cloud, DevOps, QA, Data Engineering, and Infrastructure roles.
- Reduced average recruitment turnaround time by 30%.
- Improved onboarding satisfaction to 95%.
- Digitized employee records, reducing document retrieval.
