Jyoti Kumari

Bringing strong interpersonal and communication skills, along with knack for problem-solving and team work. Adept at quickly learning new concepts and adapting to changing environment. Demonstrated ability to manage responsibilities efficiently and maintain positive attitude under pressure. Ready to contribute energy and enthusiasm to support team goals and deliver exceptional results.

Trainee Associate - Tech Mahindra - Kolkata, India

(2023-04 - 2023-07)

• Effectively managed customer complaints, providing smart solutions or escalating to management.
• Managed a high volume of inbound calls, maintain a calm and professional demeanor under pressure.

10th - Poura Pathabhaban (2018)

12th - Poura Pathabhaban (2020)

Bachelors of Science - B.SC - Haldia Government College (2024)