Jyoti Singh

E-commerce professional with experience in product listing, catalog management, marketplace operations and customer support. Hands-on experience with Amazon.in, Amazon.com, Flipkart, JioMart, Blinkit, eBay and Etsy. Skilled in single and bulk listing, parent-child variations, keyword optimization, A+ Content, Amazon Brand Store, Excel, Shopify and Uniware.

Experienced in handling multiple products, catalog corrections, bulk upload errors and marketplace requirements with accuracy and within deadlines.

E-Commerce Listing / Catalog Executive - DIGIBELLS

(2026-04)

• Manage product listings and catalog operations across multiple e-commerce marketplaces.
• Handle Amazon.in, Amazon.com, Flipkart, JioMart, Blinkit, eBay and Etsy.
• Perform single and bulk product listing using marketplace templates and upload files.
• Create and manage parent-child variations based on size, color, style and pack size.
• Optimize product titles, bullet points, descriptions, attributes and keywords.
• Perform keyword optimization for better product search relevance.
• Work on Amazon A+ Content and Brand Store updates.
• Manage product image updates and catalog corrections.
• Download bulk processing reports, identify errors and correct failed listings.
• Use Excel for product data management, filtering, sorting and validation.
• Handle multiple marketplace tasks while maintaining accuracy and deadlines.

E-Commerce / Customer Operations Executive - DONOVAN

(2023-09 - 2025-11)

• Handled e-commerce and customer-related operational activities.
• Supported order-related queries and customer issues.
• Coordinated with internal teams for issue resolution.
• Maintained accurate customer and operational records.
• Use Shopify and Uniware for product, order, inventory and operational information.
• Managed multiple tasks while maintaining professional communication.

Backend Executive - MAS CALLNET

(2022-03 - 2023-01)

• Performed backend document verification as per client requirements and verification guidelines.
• Assisted customers with issue resolution and service-related information.
• Verified customer identity and supporting documents including Aadhaar Card, PAN Card, Driving Licence and Identity Cards.
• Communicated professionally with customers and internal teams.
• Checked and validated customer address and other required personal details for accuracy and completeness.

Graduation - M.M.H.College - CCS university (2021)

Intermediate - GGIC (2018)