Retail Store Manager - Max Retail Landmark Group - Mumbai
(2019-01 - 2026-12)
Project: CMIT. Year (2019-2024) - Handling Count of 4 Stores total Area of 40,627sqft Max R-city Ghatkopar, Kalyan, Mulund SIS Gandhinagar. With Annual Business of 45.22cr Avg SPD 12.42 SPF 33.
- Manage day-to-day store activities to ensure smooth operations
- Maintain store appearance, cleanliness, and visual merchandising standards
- Ensure compliance with company policies and procedures
- Achieve and exceed sales targets and KPIs
- Monitor sales trends and implement strategies to improve performance
- Maximize profitability through effective pricing and promotions
- Manage budgets, expenses, and cost control
- Analyse financial reports and sales data
- Ensure accurate cash handling and reporting
- Recruit, train, and supervise store staff
- Set performance goals and conduct regular evaluations
- Motivate team members to deliver high performance
Store Manager (West Region) - Max Retail Landmark Group - Mumbai - R city Ghatkopar
(2016-01 - 2019-12)
Store Operation & Execution Excellence. Business Drive: Ensure store achievement with LFL. Store hygiene & display standards. Manage store Budgets vs Expenses – Store Audits. Store Inventory Process – Shrinkage parameters ensuring daily inward & Outward Process.
- Monitor Individual performance Monthly
- Appreciate performers while train Non performers
- Recruit manpower against the store Gap
- Monthly Training on store SOP & Modules of KPI
- Accountable for 9 Store Ladies Western Category Target Achievements
- Season based - Quality Feedback- Products
- STR Achievements of Options Planned
- Bench-Mark Competition Products
- Swot Analysis Presentation Season
- Betting of Options Planned -Bangalore
Assistant Store Manager (West Region) - Max Retail Landmark Group - Mumbai - R city Ghatkopar
(2013-01 - 2016-12)
Responsible for Store Operation - Business Achievement. Responsible for 3rd party Payroll and Ensure Adherence of Daily Activities.
- Lead a team of 32 field store representatives
- Store IST - Responsible for providing technical sales training to sales staff
- Responsible - Retention of Loyal Customers
- Responsible Store Audit Norms
- Responsible Store Shrinkage Norms
- Establish and maintain Display Standards of products as well as positive relationship with customers
- Recruit staff, oversee their induction, appraisals and trainings
- Responsible Store HR Activities Payroll Recruitments
Champion Department Manager (West Region) - Max Retail (Landmark Group) - Oshiwara (Mega Mall), Mumbai
(2010-01 - 2012-12)
- Managed category performance across 9 stores in the region
- Achieved sales targets through effective planning and execution
- Conducted product quality analysis and competitor benchmarking
- Performed SWOT analysis for seasonal planning and merchandising decisions
Floor Supervisor - Globus Pvt Ltd. - Mumbai, MH
(2008-01 - 2010-12)
- Responsible for Achieving business target- Floor
- Responsible for Floor Display Standards
- Responsible for Shrinkage Norms
- Maintain and increase the standard of customer service
- Responsible for monitoring and supervising the daily activities of staff
- Ensure that all sales targets for the Floor are achieved
- Prepared budgets and targets of the Floor
