Jyotiranjan Dash

With over 22+ years of extensive IT experience, I have held diverse roles and capacities encompassing delivery leadership, program management, critical customer handling, finance, risk management, scope and estimation. My responsibilities have included managing commercial and critical customer-facing communication, negotiating and resolving various issues and concerns. Throughout my career, I have successfully managed delivery, customer relationships, and resources for numerous projects, both domestically and internationally.

Dynamic management career with strong leadership, problem solving, planning, team building and project management skills

• Demonstrated strategic planning skills to enhance program delivery output through meticulous planning and execution.
• Recognized with a fast-track promotion for effectively leading the program delivery function, contributing to people retention, customer satisfaction, revenue growth, and profitability. Spearheaded agile programs to drive efficient project delivery.
• Designed and implemented measures to ensure effective team engagement and motivation, going beyond the program scope by creatively allocating work assignments.
• Played a pivotal role in facilitating executive leadership in strategic planning, implementation, and support on a global scale, aligning with overall business objectives.
• Provided technology vision and developed technology business plans to support corporate goals, collaborating closely with business heads to ensure solutions met the organization's requirements.
• Managed profit and loss (P&L) responsibilities, developed and implemented comprehensive product strategies and architectures.
• Acted as a key driver in business process design and solution identification, successfully negotiating service level agreements (SLAs) for large and medium-sized business transformation projects.
• Developed and presented compelling business cases for digital initiatives, based on industry trends, business needs, and scalability requirements.
• Engaged in people management, solution selling, and consulting engagements, effectively managing large business initiatives and virtual teams to drive organizational effectiveness.
• Ensured scalability, improved productivity, reduced revenue leakage, and enhanced capabilities by planning and implementing systems to automate problem-to-resolution processes.

Master in Computer Application (2002)