Jyotishka Deka

Motivated and detail-oriented professional with experience in customer support, communication and administrative tasks. Skilled in managing emails, handling client queries and maintaining accuracy in work. Eager to contribute to a school environment by supporting daily operations, coordinating with staff and assisting in efficient administration.

Executive – Email Support - Concentrix

(2025-06 - 2026-03)

• Handled customer queries and provided timely and accurate responses through email.
• Maintained accuracy in data and followed processes and guidelines.
• Supported clients by resolving issues and escalating complex cases when required.
• Worked with a team to ensure high customer satisfaction and meet performance standards.

Graphic Design Intern - Chamdia Helpdia Charitable Trust

(2022-07 - 2023-01)

• Created and formatted presentation materials, banners, catalogs and other visual content.
• Designed clear and visually appealing layouts for digital and print media.
• Used graphic design and photo-editing techniques to improve images and prepare polished assets.
• Supported communication and promotional activities by producing graphics based on project requirements.
• Ensured consistency, accuracy and quality in all designs.

Master of Computer Applications - Computer Applications - Chandigarh University (2023 - 2025)

Bachelor of Computer Applications - Computer Applications - Chandigarh University (2020 - 2023)