Jyotsna Bhandare

Training and Learning Operations professional experienced in coordinating structured learning programs, supporting trainers and apprentices, managing session logistics, maintaining LMS content and records, monitoring attendance and observations, consolidating learner feedback and preparing evaluation documentation. Currently supporting enterprise learning programs for Google and Boeing at Cait Edusys. Pvt Ltd.

Training Coordinator - Cait Edusys Pvt Ltd

(2025-12)

Manage day-to-day training coordination for the Google client, with responsibility for the Digital Business Marketing (DBM) track and smooth execution of scheduled training activities.

• PERFORMANCE RECOGNITION: Performer of the Month – April 2026
• Coordinate between the client, apprentices and Cait Edusys internal teams to ensure timely communication, session execution and closure of training-related requirements.
• Attend daily training sessions and manage session-related observations, attendance and supporting documentation.
• Upload session recordings and training-related materials on AWS and the LMS, ensuring content is available and records are maintained accurately.
• Coordinate session scheduling and rescheduling, maintain rescheduling trackers and communicate changes to apprentices, trainers and the client.
• Prepare and maintain training records, including session trackers, feedback trackers, feedback forms, observation trackers and internal/apprentice copies.
• Create client-facing dashboards based on apprentice feedback and consolidate feedback data for reporting and review.
• Manage regular email communication with the client regarding session updates, issues, scheduling changes, feedback and other operational requirements.
• Support final evaluation activities for the DBM project and maintain evaluation-related records and documentation.
• Handle daily communication with apprentices, trainers and the client to follow up on deliverables, issues, attendance, feedback and session requirements.
• Ensure training documentation and trackers remain current, organized and audit-ready across the project lifecycle.
• Support training coordination activities for the Boeing client using Microsoft Teams, offline Excel trackers and Microsoft 365 tools.

Clinical Research Coordinator - Max Neeman Pvt Ltd (Now JJS Pvt Ltd) - Pune

(2010-05 - 2014-02)

• Coordinated and managed clinical trials in compliance with ICH-GCP, FDA and institutional guidelines.
• Supported site initiation, monitoring and closeout visits in collaboration with sponsors and CROs.
• Acted as a primary coordination point between sponsor/client and internal study teams, ensuring communication throughout the study lifecycle.
• Managed client expectations through project updates, issue tracking and risk mitigation activities.
• Prepared progress reports, risk assessments and corrective action plans and addressed client queries with evidence-based responses.
• Coordinated with sponsors and internal leadership for escalation management and resolution of critical issues.
• Supported investigator site activities, CRF completion, investigator payments and AE/SAE reporting.

Clinical Research Associate - Novo Nordisk India Pvt Ltd

(2009-12 - 2010-05)

• Supported clinical research activities across the Mumbai region, including site visits, site initiation and investigator meetings.
• Supported clinical trial supply management and CRF completion at investigator sites.
• Assisted with audit preparation activities at Novo Nordisk India Pvt Ltd.

Post Graduate Diploma - Pharmaceutical Management - Mumbai University

Bachelor of Science - Chemistry - Mumbai University