K Kamal

Results-driven Software Test Engineer with 2+ years of experience in LifeAsia-based life insurance systems, specializing in UAT, functional, and regression testing. Skilled in validating end-to-end policy lifecycle processes, identifying defects, and ensuring high-quality software delivery. Possess strong domain knowledge in insurance operations with robust exposure to automation testing using Watermelon and Selenium, focusing on improving test efficiency and system reliability.

Software Test Engineer at QualityKiosk Technologies (2024-04 – Present)

Client: HDFC Life Insurance | Tools: Life Asia, Watermelon, Selenium

• Administered end-to-end policy lifecycle on Life Asia, including proposal entry, underwriting support, policy issuance, endorsements, renewals, and claims servicing.
• Tested Watermelon-based BPM workflows for policy issuance, claims processing, and customer interactions.
• Validated seamless integration and accurate data flow between Watermelon and Life Asia to ensure robust system consistency.
• Configured and maintained policy data within Life Asia, ensuring 100% accuracy and compliance with underwriting and regulatory guidelines.
• Executed UAT testing for product launches and system enhancements, identifying defects and ensuring seamless deployment to production.
• Diagnosed and resolved Life Asia system issues by coordinating with IT teams, reducing downtime and improving operational efficiency.
• Performed bulk data uploads, corrections, and migration activities, ensuring data integrity across systems.
• Logged and tracked defects using JIRA, ensuring timely resolution, detailed validation, and quality software delivery.
• Enhanced test coverage by incorporating critical business scenarios, technical edge cases, and automated validation checks.
• Collaborated with cross-functional teams (underwriting, operations, IT) to streamline workflows and improve system usability.
• Ensured compliance with IRDAI regulations and internal audit requirements across all policy servicing activities.
• Handled customer servicing requests such as fund switches, policy alterations, and reinstatements efficiently through Life Asia.
• Maintained detailed documentation of processes, system changes, and test cases for audit and knowledge sharing.

Bachelor of Technology in Computer Science and Engineering – Lendi Institute of Engineering and Technology (2020 – 2024)