K s Mehra

Hotel Management Professional with an experience of 27+ years in the day-to-day management of hotel operations with commercial accountability for planning, organizing, and directing all hotel services.

Facilities Manager - Lutyen's Resorts New Delhi - New Delhi

(2023-11)

Manager (Operations) - Hotel Opulence Pathankot Punjab - Pathankot, Punjab

(2016 - 2023)

All in all in charge of Hotel Operations. Transitioned the property from its previous state to a whole new brand (Hotel Opulence Crown run by Zone by THE Park) as it was launched in Pathankot. Solely responsible for handling two properties simultaneously at Pathankot, Punjab.

• Customer services are maintained as per the standard set by management.
• Sales, Marketing & Promotion of the business.
• Requirement to maintain and operate the property at an optimal level.
• Recruit, train, appraise, and supervise the teams and ensure that every department head is aware of operational goals and hence is made aware of the necessary tools.
• Manage budgets as well as financial plans.
• Maintain statistical – financial records.
• Plan work schedules.
• Negotiating and deal closures with clientele.
• Interaction with guests at events & conferences.
• Planning and executing customized event management packages for clientele.
• Effective and efficient Vendor Management

Manager (Operations) - Hotel Centre Point (Best Western) Neemrana Rajasthan - Neemrana, Rajasthan

(2013 - 2016)

Manager (Operations) - Hotel Delta Sheraton New Delhi - New Delhi

(1998 - 2013)

Front Office Manager - Hotel Jukaso Inn New Delhi - New Delhi

(1996 - 1998)

Diploma - HRD (Adv.) - AIMA New Delhi (2001)

Senior Secondary - UP Education Board (1990)

Matriculation - UP Education Board (1988)

BSc - Bio - Kumoun University Nainitaal (1993)