Kajal Das

Aspiring Data Analyst with a B.A. degree and hands-on experience in SQL, Excel, Power BI and Python. Skilled in data analysis, visualization, data cleaning, and generating actionable insights.

Sales / Customer Service Roles - Westside (Trent Ltd.), Levi’s (SSIPL Lifestyle Pvt. Ltd.) & Apple Imagine (Tresor System Pvt. Ltd.) - Kolkata, India

(2017-08 - 2026-08)

• 6+ years of experience in retail sales, customer handling, billing, CRM, stock management and daily store operations.
• Strong communication, customer relationship management, teamwork and problem-solving skills with experience supporting sales targets and store operations.

Admin Executive - Goura Travel - Kolkata, India

(2022-04 - 2022-09)

• Managed customer records, payment entries, invoices and operational data using MS Excel and CRM systems.
• Handled customer emails and maintained accurate documentation and daily administrative records.

Sales Executive - Apple Imagine (Tresor System Pvt. Ltd.) - Kolkata, India

(2024-09 - 2026-08)

• Handled Mac-to-Mac, iPhone-to-iPhone, and Android-to-iPhone data transfers, complete device setup, product guidance, and Apple product knowledge.
• Sold AppleCare+ protection plans and built strong customer relationships through product recommendations, technical assistance, and after-sales support.

Bachelor of Arts (B.A.) - Indira Gandhi National Open University (IGNOU) (2021 - 2024)