Kajal Rai

Results-driven professional with comprehensive experience as a Relationship Officer, HR Intern, and Telecaller. Demonstrated expertise in customer relations and effective communication, complemented by leadership qualities honed through academic and practical experiences. Holds a Bachelor of Business Administration and a Master of Business Administration, underpinned by additional qualifications in ADCA.

Proficient in problem-solving and time management, committed to fostering productive relationships and delivering exceptional results in a fast-paced environment.

Relationship officer - Aditya Birla Capital ltd. - Kanpur

Developed and maintained strong client relationships by providing personalized support and guidance. Liaised between clients and internal teams to ensure satisfaction and resolve issues. Conducted regular follow-ups to assess client needs, facilitated account management, and contributed to achieving growth targets through effective communication and service delivery.

Hr intern - Movidu technology - Noida

Assisted in recruitment processes by screening resumes and coordinating interviews. Supported employee onboarding and training programs. Managed employee records and maintained HR databases. Contributed to the development of HR policies and procedures while ensuring compliance with labor laws. Helped organize employee engagement activities.

Telecaller - WMB SOLUTION PVT.LTD. - Varanasi

Managed outbound calls to potential clients, effectively promoting products and services to drive sales, Handled customer inquiries and provided detailed information, ensuring high levels of satisfaction. Maintained accurate records of conversations and follow-ups, contributing to team targets and improving customer retention

High school - Uday Pratap public school

Intermediate - Tomar children school

BBA - Business Administration - RAJARSHI SCHOOL OF MANAGEMENT AND TECHNOLOGY

MBA - Business Administration - Maharishi University of information technology