Kajal Singh

Product Designer with 3+ years of experience designing enterprise SaaS, EdTech, and AI-powered products. Currently the sole designer at CAST Software, leading UX across four enterprise platforms used for application intelligence, cloud modernization, and imaging workflows. Skilled in simplifying complex systems, improving information architecture, conducting user research, and delivering scalable design solutions through close collaboration with product and engineering teams.

Product Designer at CAST Software (2024-10 – Present)

• Own UX strategy, research, interaction design, and delivery across four enterprise SaaS products as the sole Product Designer.
• Redesigned cloud and imaging workflows, reducing user effort and workflow steps by ~25%.
• Leading the unification of Console and Imaging experiences to create a more consistent cross-product experience.
• Revamping CAST Highlight information architecture and navigation patterns to improve discoverability and task efficiency.
• Conduct usability reviews, workflow analysis, and stakeholder interviews to identify opportunities for product improvements.
• Partner closely with Product Managers, Engineers, Architects, and QA teams from discovery through implementation.
• Utilize AI tools including Claude, ChatGPT, Figma AI, and Loveable to accelerate research, ideation, content design, and design exploration.

User Experience Designer at Cambridge University Press & Assessment (2023-05 – 2024-07)

• Redesigned onboarding experiences for adaptive learning products, improving learner engagement and reducing onboarding friction.
• Designed learner and instructor dashboards focused on engagement, performance insights, and progress tracking.
• Conducted user research, usability testing, and stakeholder workshops to support evidence-based design decisions.
• Improved accessibility compliance through WCAG-aligned interaction patterns, keyboard navigation, and contrast improvements.
• Collaborated with product, engineering, and content teams to deliver scalable educational experiences.
• Contributed to personalization initiatives that improved content discoverability and learner experience.

Graduation Project-NID at Rare & Basics (Apparel Group UAE) (2022-10 – 2023-04)

• Conducted market and customer research to identify opportunities for product and brand growth.
• Worked on customer experience, brand storytelling, and retail design initiatives.
• Collaborated with cross-functional stakeholders to align customer needs with business objectives.
• Applied design thinking methodologies to solve real-world customer and business challenges.

Masters of Design in Design – National Institute of Design (2020-10 – 2022-06)

Bachelors of fashion technology in Fashion Technology – Vellore Institute of technology (2016-06 – 2020-05)