Kakshik Patil

Proactive Associate Senior Business Analyst with 4.5+ years of experience in business requirement analysis, system design, and product implementation. Strong in stakeholder management, UI/UX design, and integration of ERPs, ECMs, and payment systems, with a proven ability to deliver client-focused solutions and drive continuous improvement.

Associate Senior Business Analyst at Codemines Solutions Pvt Ltd (2022-01 – Present)

Led business requirement analysis, system design, and product implementation with focus on stakeholder management and enterprise system integration.

• Gathered, analyzed, and documented business and functional requirements; converted them into user stories and acceptance criteria, improving sprint delivery efficiency by 25%.
• Designed scalable system architectures leveraging AWS and Azure cloud platforms to support enterprise applications.
• Led UI/UX design and usability reviews for web and mobile applications, improving user experience and adoption.
• Integrated third-party enterprise systems including ECM, GIS, ERP, and payment gateways.
• Designed, reviewed, and optimized API specifications to ensure scalability, performance, and security.
• Conducted competitor and market analysis to identify feature gaps and recommend data-driven product enhancements.
• Identified application vulnerabilities and implemented corrective actions aligned with security and compliance standards.
• Monitored application performance, troubleshooting latency and other operational issues.
• Acted as on-site client liaison in Australia, managing stakeholder communication and requirement alignment.
• Led Agile ceremonies include sprint planning, backlog grooming, release management, and cross-functional coordination to ensure on-time delivery.

Product Support Engineer at Codemines Solutions Pvt Ltd (2021-02 – 2021-12)

Provided technical support, implemented configuration-based solutions, and managed post-go-live support.

• Provided SLA-driven email support by troubleshooting and resolving client product issues.
• Implemented configuration-based solutions for 100+ client portals, customized to business needs.
• Delivered client demos and conducted end-user product training sessions.
• Handled post–go-live support and ensured timely resolution of client-reported issues.
• Coordinated with cross-functional development teams to resolve escalated technical issues.

Master of Computer Application in Computer Application – VESIT, Mumbai (2018 – 2021)

Bachelor of Computer Science in Computer Science – Kirti M. Doongursee College, Mumbai (2014 – 2017)