Kalai A

I am an enthusiastic and results-driven professional with extensive experience in telecalling, administrative support, and regional management. My passion for delivering exceptional customer service and my ability to lead teams effectively make me an ideal candidate for your organization. I am eager to contribute my skills and expertise to help drive success and foster a collaborative environment within your team. Let's achieve great results together!

Assistant Relationship Manager at SHRIRAM LIFE INSURANCE TUTICORIN (2025-07 – Present)

• Drove 25% sales growth across multiple regions in one fiscal year.
• Led a team of 15 sales professionals to exceed targets consistently.
• Developed and executed successful business plans that resulted in improved market share and profitability within the region.
• Developed training programs that improved team performance by 20%.
• Analyzed market trends to identify new opportunities, driving revenue up 35%.
• Executed successful marketing campaigns, resulting in a 50% lead increase.
• Negotiated high-value contracts, contributing to a 10% profit margin rise.
• Presented quarterly reports to executives, showcasing significant growth metrics.
• Participated in weekly team meetings to discuss progress towards goals and share best practices for improved performance outcomes.

Assistant at United India Insurance (2024-11 – 2025-01)

• I can efficiently analyze, scrutinize and feed proposals of Motor, Marine, health, Fire and Miscellaneous with speed and accuracy and also have experience of handling Motor claims.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Telecalling Expert at Royal King Insurance Agencies (2025-02 – 2025-06)

• Telecalling and I can efficiently analyze, scrutinize and feed proposals of Motor, Marine, health, Fire and Miscellaneous with speed and accuracy and also have experience of handling Motor claims.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.

Assistant at National Insurance Company Ltd (2021-01 – 2024-10)

• I can efficiently analyze, scrutinize and feed proposals of Motor, Marine, health, Fire and Miscellaneous with speed and accuracy and also have experience of handling Motor claims.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Assistant at Life Insurance Corporation (2014-01 – 2020-12)

• I can efficiently analyze, scrutinize and feed the proposals and with speed and accuracy.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.

H.S.C – T.D.T.A.P.S.P HR SEC SCHOOL (2008-01)

Bachelor of Arts – Tamilnadu open university (2009 – 2011)

Master of Arts – ANNAMALAI UNIVERSITY (2023-01)