Kalai Vino

Experienced customer service and mobile service center professional with 4 years of experience in customer handling, CRM operations, inventory management, and technical support. Currently working at Siva Micro Systems, Vellore in a multi-brand mobile service environment. Skilled in customer interaction, service coordination, stock handling, and ArtCAM designing freelance projects.

Mobile Service Center Executive - Siva Micro Systems - Vellore

(2022-01)

• Handling customer service operations for multi-brand mobile devices
• Experienced in CRM handling and service call management
• Managing inventory and spare parts tracking
• Coordinating repair status updates and customer communication
• Maintaining service records and stock reports
• Supporting smooth day-to-day service center operations

ArtCAM Designer - Freelance

• Creating ArtCAM designs based on customer requirements
• Handling custom design modifications and editing
• Preparing design files for production purposes

Bachelor of Technology (B.Tech) - Chemical Engineering