Kalpeshmy

SAP Basis Consultant with approximately 25+ years of overall IT experience, including 15+ years of hands-on SAP Basis and HANA administration across ERP and S/4HANA landscapes. Proven expertise in end-to-end implementation, migration, upgrade, and system conversion projects, including Greenfield and Brownfield S/4HANA initiatives, database and OS migrations, and cloud-based upgrades on AWS and SAP RISE. Skilled in performance tuning, system landscape design, and SAP Solution Manager administration across multiple operating systems and databases.

Recognized for strong client engagement, requirement gathering, and team leadership in technical delivery and support environments.

SAP Basis Consultant - Fujitsu Pvt Ltd

(2023-10)

• Manage relationship and service delivery for SAP Basis engagements, ensuring consistent achievement of predefined SLAs and targets.
• Maintain regular contact with clients to ensure service delivery continuity and facilitate resolution of technical issues.
• Support constant flow of business through proactive client relationship management.

SAP Basis Consultant - Mphasis - Mumbai, India

(2019-05 - 2023-10)

• Managed relationship and service delivery across SAP Basis support and project engagements.
• Ensured adherence to predefined SLAs and targets, maintaining consistent client satisfaction.
• Maintained regular client contact to support service delivery and issue resolution.

SAP Basis Consultant - L&T Infotech Pvt Ltd - Navi Mumbai, India

(2018-01 - 2019-05)

• Managed relationship and service delivery for SAP Basis projects, meeting predefined SLAs and targets.
• Maintained regular contacts with clients to ensure constant flow of business and issue resolution.

SAP Basis Consultant - Savic Technologies Pvt Ltd - Navi Mumbai, India

(2017-12 - 2018-01)

• Managed relationship and service delivery, meeting predefined SLAs and targets.
• Maintained regular client contacts to ensure service delivery and problem resolution.

SAP Basis Consultant - KPIT Technologies Ltd - Navi Mumbai, India

(2015-09 - 2017-11)

• Maintained relations and regular contacts with clients to ensure service delivery and constant flow of business.
• Managed relationship and service delivery while meeting predefined SLAs and targets.

SAP Basis Consultant - Accely Solutions Pvt Ltd - Mumbai, India

(2014-06 - 2015-08)

• Implemented SAP products and upgraded SAP versions for client environments.
• Troubleshot and resolved technical issues across SAP Basis landscapes.

SAP Basis Consultant - NovelERP Solutions Pvt. Ltd - Mumbai, India

(2009-10 - 2014-05)

• Implemented SAP products and upgraded SAP versions for client environments.
• Troubleshot and resolved technical issues across SAP Basis landscapes.

Bachelor of Commerce - B.Com