Kamal Tyagi
AWS Cloud Engineer
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About
Results-driven IT Professional with 8+ years of experience in System Administration, Desktop Support, and IT Infrastructure Management. Hands-on experience in deploying, configuring, and managing AWS cloud services including Amazon EC2, VPC, S3, IAM, Route 53, CloudFront, RDS, Application Load Balancer, Auto Scaling, CloudWatch, CloudTrail, and AWS Certificate Manager (ACM). Strong foundation in Linux administration, networking, troubleshooting, and cloud infrastructure.
Passionate about building secure, scalable, and highly available cloud environments. Seeking an opportunity to contribute as an AWS Cloud Engineer or Cloud Support Engineer
Experience
Systems Engineer - Espire Resorts
(2022)
- Managed Windows and Linux infrastructure supporting business operations
- Installed, configured, monitored, and maintained enterprise systems
- Resolved hardware, software, operating system, and network-related incidents
- Provided remote and on-site technical support to end users
- Performed system monitoring, preventive maintenance, and troubleshooting to improve system availability
Desktop Support Engineer - Globtier Infotech
(2018 - 2022)
- Installed, configured, and maintained desktops, laptops, printers, and peripheral devices
- Supported Microsoft Windows, Outlook, Office applications, and networking issues
- Configured user accounts and workstation environments
- Delivered technical support while maintaining SLA compliance
Technical Support Engineer - Securelynk
(2017 - 2018)
- Troubleshot Wi-Fi, network connectivity, and desktop-related issues
- Diagnosed hardware and software faults
- Assisted users with incident resolution and system support
Desktop Support Engineer - Kam Computer Services
(2016 - 2017)
- Installed and maintained desktop hardware and software
- Performed preventive maintenance and troubleshooting
- Assisted users in resolving day-to-day IT issues
Education
Bachelor of Computer Applications - Sikkim Manipal Institute of Technology
Hardware and Networking - Jetking
Microsoft Certified Solutions Expert - Roman Technologies
