Senior Admission counsellor - KCC Institutes of Technology & Management
(2024-01)
- Guided prospective students and parents regarding academic programs, admission requirements, and career opportunities.
- Managed the complete admission cycle from inquiry generation to enrollment conversion.
- Achieved admission targets through effective counselling, follow-ups, and relationship management.
- Conducted admission presentations, seminars, and counseling sessions for students and parents.
- Assisted applicants with application procedures, documentation, and eligibility verification.
- Maintained accurate records of leads, applications, and admissions using CRM systems.
- Coordinated with academic and administrative departments to ensure a seamless admission process.
- Represented the university at education fairs, school visits, and promotional events to generate admissions.
- Reviewed admissions applications and evaluated student credentials.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students.
- Educated and informed clients about the company's products, services, and special offers.
- Attended to client complaints and resolve issues promptly.
- Conducted customer satisfaction surveys and recommend ways of improving client satisfaction.
- Worked with internal departments.
- Ensured the company meets client's expectations.
- Oversaw customer relationship management system.
Senior Admission counsellor - Amity university
(2023-01 - 2024-12)
- Counselled prospective students about courses, eligibility, and admission procedures.
- Handled student queries via phone, email, and walk-ins.
- Maintained student records and followed up for documentation.
- Coordinated with academic departments for admission updates.
- Assisted in organizing admission events and campus tours.
- Outreach and building partnerships
Marketing Manager & Specialist - JIIMS
(2021-01 - 2023-12)
- Reviewed admissions applications and evaluated student credentials.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students.
- Educated and informed clients about the company's products, services, and special offers.
- Attended to client complaints and resolve issues promptly.
- Conducted customer satisfaction surveys and recommend ways of improving client satisfaction.
- Worked with internal departments.
- Ensured the company meets client's expectations.
- Oversaw customer relationship management system.
Customer Relation Manager - Reliance Industries
(2018-01 - 2021-12)
Dedicated bilingual customer relationship Manager highly regarded with Proven ability to maximize revenue through customer relationship. Management, negotiations, account management, loyalty programs and selling strategies.
Product Development Executive - Shara
(2016-01 - 2018-12)
- Selling strategies. Motivated professional who drives new business Share.
- Well organized, demonstrating self-motivation, perseverance and Creativity to achieve both personal and corporate goals.
- Accustomed to Performing in deadline-driven, fast-paced environments while pushing Creative limits.
- Strong team leadership skills with experience working in a team environment, able to collaborate with individuals from diverse Backgrounds.
