Kamesh Y

Cluster Manager with 7+ years of experience in the QSR and hospitality industry. Expert in multi-store operations management, team leadership, cost control, and revenue growth. Proven track record of improving operational efficiency, maintaining food safety standards, and driving both top-line sales and bottom-line profitability. Skilled in staff training, inventory management, customer service excellence, and achieving audit compliance across multiple locations.

Cluster Manager - Cure Foods Private Limited

(2024-05)

• Manage operations for multiple restaurant outlets within the assigned cluster.
• Lead and supervise restaurant managers and teams to ensure operational excellence.
• Monitor sales performance, cost control, and profitability across all outlets.
• Ensure compliance with food safety standards, company policies, and operational procedures.
• Implement staff training and development programs to improve service quality and productivity.
• Analyze performance metrics and implement strategies to improve revenue and customer satisfaction.

Restaurant Manager - Domino's (Jubilant FoodWorks Limited)

(2021-06 - 2024-04)

• Managed daily restaurant operations ensuring high standards of food quality and customer service.
• Hired, trained, and coached 35+ employees on customer service, product knowledge, and safety standards.
• Reduced operational costs by improving inventory control and minimizing waste.
• Achieved and exceeded monthly sales targets through upselling initiatives and team training.
• Maintained employee retention through structured training and performance management.
• Achieved top regional score in NFS (Food Safety) audit.
• Successfully managed both top-line revenue and bottom-line profitability.

Senior Assistant Manager - Domino's (Jubilant FoodWorks Limited)

(2018-06 - 2021-06)

• Developed cross-training programs enabling staff to work efficiently across multiple roles.
• Implemented promotional campaigns to increase customer footfall and sales.
• Conducted health and food safety (FSSAI) training for staff.
• Improved inventory management systems to reduce food wastage and operational losses.

Food Production Supervisor - Madhampatty Thangavelu Hospitality Pvt Ltd

(2017-04 - 2018-04)

• Monitored food production processes to ensure quality standards were met.
• Managed inventory levels and coordinated with procurement teams.
• Resolved production issues including equipment, quality, and workforce challenges.
• Implemented process improvements to enhance efficiency and product quality.

B.Sc - Catering Science and Hotel Management - Hindustan College of Arts and Science, Coimbatore (2017)