Post– Scrum Master - IBM Private Limited
(2023-09)
- Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Acted as a servant leader to ensure Agile principles and Scrum practices were followed.
- Removed impediments and proactively resolved team dependencies.
- Partnered with Product Owners to refine backlog, define acceptance criteria, and prioritize user stories.
- Tracked and reported Agile metrics to stakeholders and leadership.
- Coached team members on Agile mindset and continuous improvement.
- Maintained Agile delivery transparency through Jira and Confluence, ensuring backlog hygiene, traceability, and accurate reporting for stakeholders and audits.
- Promoted quality-first engineering practices, reinforcing Definition of Done (DoD), test strategy alignment, automation awareness, and early QA involvement within sprints.
- Supported governance and compliance expectations by ensuring adherence to delivery controls, operational checkpoints, and quality standards throughout the SDLC.
- Coordinated UAT activities and release sign-offs, ensuring production readiness and smooth deployment cycles.
- Maintained tooling hygiene (e.g., Jira backlogs, boards, and Confluence) ensuring transparency, traceability, and auditability.
- Increased sprint predictability and delivery efficiency through Agile improvements.
- Successfully delivered multiple releases on time in a fast-paced Agile environment.
- Coached teams and stakeholders on Scrum principles, enabling transition toward self-organizing and accountable Agile teams.
Post– QA Engineer || Scrum Master - Carelon Global Solutions
(2019-12 - 2023-08)
- Facilitated end-to-end Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and Scrum of Scrums to ensure smooth sprint execution.
- Coached development, QA, and product teams on Scrum and Agile best practices, enabling self-organized teams and improving Agile maturity.
- Acted as liaison between business stakeholders and technical teams to clarify requirements and reduce delivery risks.
- Partnered with Product Owners to maintain prioritized and well-refined backlogs aligned with business objectives.
- Maintained Agile delivery transparency through Jira board management, backlog hygiene, and Confluence documentation.
- Owned overall QA strategy and execution for Agile projects from requirement analysis to release sign-off.
- Reviewed business and functional requirements to identify gaps, risks, and testability concerns.
- Created and maintained test plans, test scenarios, test cases, and RTM to ensure full coverage.
- Led multiple test cycles including smoke, sanity, system, integration, regression, and UAT testing.
- Managed end-to-end defect lifecycle, including prioritization, triage, tracking, and verification.
- Worked closely with development and product teams to ensure timely defect resolution.
- Prepared and presented test status reports, defect metrics, and quality dashboards to stakeholders.
- Provided release readiness recommendations based on quality risk assessment.
- Mentored junior QA members and enforced QA standards and best practices.
- Reduced production defects by 50% through improved test coverage and early risk identification.
- Improved regression efficiency and sprint quality consistency.
- Successfully supported multiple on-time releases with minimal post-production issues.
- Enhanced Agile maturity by coaching teams on Scrum principles and continuous improvement practices.
- Improved delivery transparency through structured Jira workflows and reporting dashboards.
- Contributed to higher release stability by promoting quality-first Agile practices.
Post– Programmer Analyst - Cognizant Technology Solutions
(2016-12 - 2019-11)
Dedicated Regression testing team, who will take care of incoming requirements and Projects for Voya Financial.
- Performed detailed requirement analysis and created comprehensive test cases.
- Executed functional, integration, and regression testing across multiple releases.
- Logged and tracked defects using JIRA/ALM and collaborated with developers for fixes.
- Supported UAT activities and production deployments.
- Contributed to test reporting and documentation.
