Kanaka Durga bhavani

Quality Associate with 2+ years of experience in geospatial data quality assurance, GIS operations, digital mapping, and spatial data validation. Proven experience supporting EU and North American mapping programs using OpenStreetMap (OSM), ESRI satellite imagery, and enterprise mapping platforms. Strong expertise in QA/QC, quality audits, RCA, SOP development, UAT, stakeholder collaboration, and continuous process improvement.

Consistently delivers high-quality results while meeting KPI, SLA, and productivity targets.

Quality Associate - Amazon

(2024-06)

• Validated and edited geospatial datasets to improve mapping accuracy, completeness, and data integrity for EU and North American markets.
• Performed QA/QC reviews on digital mapping data, identifying defects and ensuring compliance with quality standards.
• Analyzed satellite imagery, OpenStreetMap (OSM), and internal mapping tools to verify spatial features and resolve data discrepancies.
• Supported geospatial data migration projects while maintaining consistency and production readiness.
• Conducted quality audits, root cause analysis (RCA), and corrective actions to reduce recurring quality issues.
• Developed and maintained SOPs, work instructions, and process documentation to standardize operations.
• Participated in User Acceptance Testing (UAT) and TMS testing for new workflows and system enhancements.
• Collaborated with cross-functional stakeholders to resolve operational issues and improve delivery timelines.
• Served as Point of Contact (POC) for process guidance, escalations, and operational support.
• Consistently achieved quality, productivity, KPI, and SLA targets in a fast-paced environment.

B.Sc - Food Technology - Southern Educational Institutions (2020 - 2023)

Junior College - Narayana Junior College (2018 - 2020)

Secondary School Certificate - Krishnaveni Talent School (2017 - 2018)