Kanchan Mehra

Joining such an organization that can give me challenging environment providing continuous progress and gives opportunity to apply my knowledge, skills to positively impact organizational performance and profitability. Proficient in computer software & seeking to leverage expertise to contribute to the success of your esteemed organization.

Operations & Customer Support Associate - Heritage Health TPA Pvt Ltd

(2025)

• Managed health insurance claims processing, billing operations, and data entry with high accuracy
• Delivered customer support by resolving policyholder queries and coordinating with hospitals/insurers to ensure smooth claim lifecycle management

International Customer Support Executive - Alankit Limited

(2025)

• Handled international customer queries via calls/email, ensuring timely resolution and high customer satisfaction
• Provided end-to-end support by addressing service requests, complaints, and escalations in a global client environment

Event Coordinator - India Talent Fight

(2024)

Coordinated event operations by managing logistics and collaborating with staff, while building strong organizational and communication skills through large-scale event execution

Event Coordinator - Love and War

(2023)

Assisted event organizers with staff scheduling, task allocation, and issue resolution to ensure efficient coordination and smooth event execution

Bachelor in Commerce - Commerce - Delhi University, School of Open Learning (2024)

Intermediate School - Shivalik Public Sr. Sec. School, Roorkee (2021)

High School Examination - Shivalik Public Sr. Sec. School, Roorkee (2019)