Kanchan Pal

Dynamic Senior Ticketing Executive with a proven track record of excellence in travel operations. Skilled in itinerary management, fare construction, reservation handling, and ticket issuance. Proficient in managing group bookings, coordinating fixed departures, and providing competitive pricing. Exceptional multitasking known for delivering exceptional customer service and ensuring seamless travel experiences.

Junior Officer - Balmer Lawrie & Co. Ltd

(2024-08 - 2026-01)

• Assisted customers in planning customized holiday packages and Prepared travel itineraries and constructed fares.
• Handled reservations and ticket issuance, modification, fare calculation, reschedule, cancellations and reissuance using Amadeus.
• Coordinated with suppliers to ensure smooth travel
• Maintained accurate booking records and updated customer information in the CRM system.
• Ensured timely delivery of tickets and accurate bookings

Senior Ticketing Executive / Travel Consultant - IPR Holidays

(2023-12 - 2024-04)

• Handled day-to-day travel operations independently
• Prepared and optimized domestic & international itineraries
• Issued tickets using GDS/CRS (Amadeus )
• Managed accurate client billing and documentation
• Coordinated flight, hotel, and transport bookings simultaneously.

Ticketing Executive & Sales Manager - FareHawker

(2019-02 - 2023-08)

• Managed group bookings and coordinated with airlines for fixed departures
• Delivered prompt and professional customer support and complaint resolution
• Coordinate with internal teams and travel partners to ensure smooth booking operations.
• Handled group flight reservations with corporate clients, travel agents and customers.

B.Com - Delhi University (2020)

12th - CBSE (2015)

10th - CBSE (2013)