Functional Consultant - SAP SD - Infosys - Hyderabad, India
(2023-12)
Having 4.2 years of experience in ERP as SAP SD Consultant. Having sufficient knowledge on cross modules (MM/ QM/ FICO/ ABAP).
- Worked on various Change Requests which include standard configuration settings through landscape model.
- Worked on various Enhancements that involves addition of new requirements to the existing functionality.
- Having good experience in preparation of Functional specifications and Identifying relevant RICEFs.
- Analyzing background job failures and carryout analysis with ABAPers and will take actions accordingly and works on different error status of IDOCs and reprocess
- Works with technical team for debug analysis to resolve the issues and will give training support to new end-users.
- Works on emergency transports as needed for high priority issues.
- Working as Cluster Lead for APAC region.
- Having good team management skills.
- Working on Incidents and Service requests irrespective of region(EMEA/ APAC/ NA).
- Having hands-on experience in Service-now, SOLMON, PROTON tools.
- Able to finish the deliverables on time with detailed analysis/ solution.
SAP SD Consultant - Tata Consultancy Services - Hyderabad, India
(2019-09 - 2023-11)
Having 3 years of experience in ERP as SAP SD Consultant.
- Assisting users in all aspects of SAP SD functionality and attending tickets ranging severity level from 3 to 5.
- Provide resolutions to the issues log by customer within given SLA and will provide Functional & Technical Support to customers.
- Works with technical team for debug analysis to resolve the issues and will give training support to new end-users.
- Extensively works on enhancements / Modification / Correction on existing processes and change requests pertaining to business requirements.
- Works on emergency transports as needed for high priority issues
- Monitoring the background jobs and IDOCs , Analyzing background job failures and carryout analysis with ABAPers and will take actions accordingly and works on different error status of IDOCs and reprocess.
