Marketplace Strategy Lead at Kensium Solutions Pvt Ltd (2025-07 – 2026-04)
- Led the launch and growth of a new Marketplace Services vertical within the organization, building it end-to-end from strategy through go-to-market.
- Designed and structured marketplace service packages and pricing models for brands and sellers across Amazon and other eCommerce platforms.
- Built Standard Operating Procedures (SOPs), delivery frameworks, and execution models to standardize and scale marketplace consulting services.
- Developed client-facing pitches, proposals, and business cases to support new business acquisition and vertical growth.
- Created marketing collateral, service website pages, blogs, and content material to establish the vertical's market presence and generate inbound interest.
- Defined the Ideal Customer Profile (ICP) and go-to-market positioning for the new service line.
- Trained and enabled the sales team on service offerings, positioning, and pitch delivery to drive effective selling.
- Collaborated with leadership, sales, and operations teams to define marketplace business strategy and service expansion plans.
- Conducted marketplace analysis and competitor benchmarking to sharpen service positioning and improve operational efficiency.
- Contributed to scaling marketplace consulting capabilities and strengthening service delivery processes within the organization.
Amazon Marketplace Specialist at 1Source BPO (2023-11 – 2025-03)
- Managed Amazon marketplace operations across US and EU regions including cataloguing, listings, operations, and marketplace performance.
- Optimized product listings to improve visibility, conversions, and sales performance.
- Managed Amazon PPC campaigns including Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
- Handled marketplace P&L management and monitored profitability through strategic planning and reporting.
- Ensured compliance with Amazon policies, listing guidelines, and category standards.
- Worked closely with marketing, inventory, and logistics teams to support operational efficiency and business growth.
- Monitored customer feedback, account health, and marketplace performance metrics.
Ecommerce Manager at Saffron Tech Pvt Ltd (2021-08 – 2023-08)
- Managed marketplace portals and online stores for business growth and marketplace expansion.
- Oversaw end-to-end marketplace operations including customer service, product listings, promotions, and merchandising.
- Managed Amazon Sponsored Products, Sponsored Brands, Sponsored Display, and Video Campaigns.
- Handled daily advertising budgets, ROAS, ACOS, impressions, clicks, CTR, and campaign optimization.
- Conducted keyword research, SEO optimization, and marketplace performance analysis.
- Delivered data-driven insights to improve brand visibility, sales growth, and marketplace performance.
Ecommerce Manager at Milagrow Business & Knowledge Solutions Pvt Ltd (2019-07 – 2020-12)
- Managed end-to-end eCommerce operations for multiple B2B and B2C marketplace accounts.
- Handled Amazon IN, US, UK, CAN, Flipkart, Snapdeal, Paytm, and other marketplaces.
- Coordinated with Account Managers and Category Managers for promotions and sales events.
- Managed onboarding and operational support for marketplace clients.
Assistant Manager – E-Commerce at Ambrane India Pvt Ltd (2019-01 – 2019-04)
- Monitored marketplace sales trends, pricing updates, and inventory management.
- Prepared sales reports and forecasted monthly marketplace performance.
- Managed catalog updates, product uploads, and order management processes.
Assistant Manager – E-Commerce at Visage Beauty & Health Care Pvt Ltd (O3+) (2018-08 – 2019-01)
- Managed bulk product uploads and marketplace catalog management for large SKU volumes.
- Coordinated with internal teams for marketplace operations and inventory management.
- Maintained vendor relationships and customer portal management.
E-Commerce Executive at Bingo Technologies Pvt Ltd (2014-06 – 2018-08)
- Managed marketplace sales operations and customer service processes.
- Assisted with catalog management, promotions, A+ content, returns, and customer support.
- Trained new employees on marketplace processes and order management systems.
- Achievement: Ranked among Top 5 Flipkart Sellers in 2016 based on GMV performance.
