Kanika Kanika

Guest-focused, passionate professional energized by effectively communicating with hotel guests and ensuring they have a great experience. Provides exceptional customer service and increases revenues in fast-paced, competitive environments. Adaptable relationship builder with strong organization and communication skills who works persistently to exceed customer expectations and drive business growth.

Assistant Guest Relation & Concierge Manager at Yogammu by Terramd Resort, Rishikesh (Tapovan) (2025-11 – 2026-04)

• Managed guest relations and concierge operations.
• Ensured seamless guest experiences and handled guest requests efficiently.

Front Office Associate & Guest Relation Associate at The Leela Ambience, Gurgaon (2023-09 – 2025-11)

• Managed front office operations in a luxury hospitality environment.
• Assisted guests professionally while maintaining brand service standards.

Front Office Associate & Supervisor at 1st Gate Home Fusion, Jaisalmer (2022-01 – 2023-02)

• Supervised front office activities and guest services.
• Coordinated reservations, guest requests, and daily operations.

Food & Beverage Production at Clarks Inn, Ghaziabad (2019-02 – 2019-05)

• Maintained hygiene and quality standards.
• Assisted in food production and kitchen operations.

Food & Beverage Operations at Royal China, Nehru Place (2018-01 – 2019-01)

• Supported restaurant operations and guest service.
• Assisted in smooth food and beverage service delivery.

Food Production Intern at Best Western, Sahibabad (2017-04 – 2017-06)

• Assisted kitchen staff with food preparation.
• Maintained cleanliness and operational standards.

Barista at Starbucks, DLF Mall (2014-06 – 2014-10)

• Prepared beverages and handled customer service.
• Worked efficiently in a fast-paced café environment.

Bachelors in Hospitality Management – ASIAN INSTITUTE OF HOSPITALITY & TOURISM

Diploma in Food Diploma – NVTI DELHI

Intermediate Education in Intermediate Education(10+2) – NATIONAL INSTITUTE OF OPEN SCHOOLING

Matric Education in Matric Education(10th), CBSE – M.A.F. ACADEMY