Technical Writer - NTT GDC India Private Limited
(2018-09)
- Create, edit, and manage various network process manuals, user manuals, to-do lists, and training manuals for new hires
- Design documents for consistency, completeness, and adherence to standards
- Maintain documents with standard/specific presentation requirements in addition to grammar and punctuation as defined by preferred Style Guides
- Edit and publish documents using client-specific tools, adhering to the Style Guide
- Ensure all content meets standard presentation requirements aligned with grammar and punctuation standards as defined by internal and external style guides
- Exposure to quality assurance-related documentation
Technical Writer - Synchronoss Technologies
(2014-05 - 2017-06)
Client: US-based Telecom company. Author, edit, proofread, publish, and update various documentation types for Software Products and Client Applications.
- Author, edit, proofread, publish, and update Manuals / End-user guides / Product Descriptions / Troubleshoot Guides / Help-texts for Software Products / Client Applications
- Author, edit, proofread, publish, and update User manuals/End-user guides/Product Descriptions/ Troubleshoot
- Improve editorial and visual standards for documents and recommend new design layouts and procedures
- Update/Revise published documents using client-specific tools, adhering to style guide standards
- Author different document types like System Instructions, Plan Rules & Call Guides for various clients
- Create Standard Operating Procedures (SOPs) by gathering the information from the Subject Matter Experts (SMEs)
Technical Writer - Collabera Technologies
(2013-11 - 2014-01)
Client: Leading Electronic manufacturing company.
- Edit and publish documents using client-specific tools, adhering to the Style Guide
- Ensure that all content meets standard presentation requirements as well as grammar and punctuation standards as defined by internal and external style guides
