Kapil Mandawaria

Operations Manager and Data Analyst with 6+ years of experience bridging the gap between technical execution and strategic decision-making. Proficient in Project Management, Stakeholder Engagement, and Advanced Data Visualization. Expert at using Python, SQL, and AI tools like Gemini to drive process improvements and cost savings. MBA graduate from IIM Lucknow with a strong foundation in sustainable management.

Manager - APNA COMMUNICATION - Ajmer, Rajasthan

(2024-01)

• Launched and expanded BSNL fibre broadband services (PPP) across multiple areas of Ajmer; onboarded 20+ retail clients in a newly developed mall.
• Built, hired and mentored a technical team for optical-fibre deployment, OLT/ONT installation and customer support.
• Led vendor negotiations and procurement of samples and bulk components through Government eMarketplace (GeM) suppliers.
• Managed operations, inventory and service delivery to ensure timely installations and reliable customer service.

Management Trainee - JAN ELAAJ PVT LTD - New Delhi, Delhi

(2022-06 - 2023-02)

• Conceptualized and optimized product features with the founder to improve market fit and user experience.
• Negotiated pricing for samples and bulk components with domestic and international suppliers to manage costs.
• Planned SEO, social media and blog strategies to drive organic growth and brand visibility.
• Benchmarked competitors and led cross-functional teams and interns to support product development and operations.

Junior Manager - TATA STEEL BSL LTD - Dhenkenal, Odisha

(2013-07 - 2019-06)

• Ensured effective communication with stakeholders for daily operations, maintenance activities, and improvement projects.
• Managed maintenance planning and shift operations while maintaining a safe working environment.
• Mentored and supervised subordinates to support skill development and effective work execution.
• Analyzed KPIs and equipment/instrument readings in Excel to support maintenance planning, prevent breakdowns, and ensure timely calibration.
• Participated in product quality improvement initiatives as part of the TQM team and Equipment Guarding team.
• Organized and conducted technical training programs for trainees and monitored their progress.
• Supported planning and execution of the coke oven battery project, Coke Dry Quenching system, and various small improvement projects.
• Restored non-functional equipment through timely maintenance interventions.
• Developed and reviewed standardized and real-time records to proactively plan future actions.
• Ensured adequate spare parts inventory availability for smooth operations.
• Negotiated with vendors and suppliers for area-specific equipment spares and training requirements.
• Raised indent orders for inventory assurance and checked central warehouse stock for usable spares for improvement projects.

Master of Business Administration - Sustainable Management - Indian Institute of Management Lucknow (2019-07 - 2021-05)

Bachelor of Technology - Electronics and Communication Engineering - Malaviya National Institute of Technology (2009-07 - 2013-06)