Karan Rahon
Process Assistant (PA)
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About
Dynamic and detail-oriented professional with hands-on experience in operational management, customer service, and administrative support across fast-paced environments like Amazon and Punjab and Sind Bank. Proficient in Microsoft Office Suite and programming languages including Python and Java. Known for optimizing workflow efficiency, maintaining accurate data records, supporting cross-functional team collaboration, and driving operational excellence.
Experience
Process Assistant (PA) - Amazon
- Coordinated daily shift operations, allocating labor and tracking operational metrics to consistently achieve performance and throughput targets.
- Leveraged internal database tools and Excel to monitor inventory flow, audit accuracy, and resolve operational bottlenecks in real time.
- Conducted safety and quality audits, ensuring compliance with standard operating procedures (SOPs) across the unit.
- Acted as a primary point of contact between team management and operational associates to streamline communication and resolve daily roadblocks.
Part-Time Assistant - Punjab and Sind Bank - Rahon, India
- Assisted staff with administrative tasks, including paperwork, errands, and data entry.
- Engaged with customers to understand their requirements and provide effective, timely solutions.
- Maintained and organized both physical and digital record systems.
- Supported a collaborative and welcoming work environment.
- Facilitated routine customer transactions, including deposits and withdrawals.
Education
Bachelor of Computer Applications - BCA - IK Gujral Punjab Technical University (2021-04)
Senior Secondary School - Punjab School Education Board