Karthik Karthik

Results-driven Store Manager / Assistant Store Manager with 4+ years of experience in quick-commerce, dark store operations, and last-mile delivery. Strong expertise in store operations, manpower planning, inventory control, SLA adherence, and team leadership.

Store Manager - Swiggy Instamart

(2026-04)

• Managing end-to-end dark store operations including order fulfillment, manpower planning, and inventory control.
• Ensuring SLA adherence, productivity targets, and on-time delivery performance.
• Handling audits, shrinkage control, expiry management, and compliance.
• Leading store team and resolving operational and customer escalations.

Assistant Store Manager - Blinkit

(2025-03 - 2026-02)

• Managed daily dark store operations, inventory planning, and manpower allocation.
• Ensured SLA compliance and high service levels.
• Controlled shrinkage, expiry, and conducted daily stock audits.
• Coordinated with central teams for replenishment and audits.

Team Leader - Shadowfax Technologies

(2022-08 - 2025-02)

Clients: Flipkart, Zepto, BigBasket, More, Croma, KFC, Swiggy Instamart

• Supervised rider teams and ensured timely deliveries.
• Managed rider attendance, payouts, and compliance.
• Handled field sourcing, audits, and escalation management.

Bachelor of Commerce - B.Com - University of Madras