Karthika Ramachandran

MBA graduate in Human Resources with practical exposure to recruitment, employee engagement, HR documentation, and operational coordination. Strong experience in people handling, stakeholder communication, candidate screening, onboarding support, and maintaining confidential records. Recognized for service excellence, relationship management, and process improvement. Actively seeking HR Recruiter / HR Executive / HR Operations roles in growth-oriented organizations and MNC environments.

Banquet Coordinator at Gokulam Park (2026-02 – Present)

• Coordinate and manage banquet events including corporate meetings, weddings, and social functions
• Handle guest enquiries, bookings, and event requirements professionally
• Prepare event orders and ensure smooth communication between departments
• Oversee banquet setup and seating arrangements as per décor and client requirements
• Maintain client relationships and ensure repeat business

Guest Relations Coordinator at Park Elanza (2024-02 – 2025-11)

• Delivered high-quality guest service and relationship management resulting in Best Performer recognition
• Coordinated with housekeeping, front office, and F&B teams to resolve operational issues efficiently
• Maintained accurate documentation, guest records, and confidential files with high compliance standards
• Analyzed guest feedback reports to identify trends and implemented service improvement actions
• Supported employee coordination and internal communication initiatives
• Contributed to research publication on employee engagement and job satisfaction in the hotel industry

HR Intern at Peps Mattress Ltd (2022-04 – 2022-08)

• Supported end-to-end recruitment including sourcing, screening, interview scheduling, and onboarding activities
• Maintained employee documentation, joining formalities, and compliance records
• Prepared attendance and basic HR reports using MS Excel
• Assisted HR team in handling employee queries and policy communication
• Coordinated interview logistics and candidate follow-ups

Event Manager Intern at Prozone Mall (2022-08 – 2024-01)

• Planned and executed large-scale public events with crowd handling and coordination responsibilities
• Managed vendor coordination, scheduling, documentation, and budget tracking
• Supported internal communication between teams and external partners
• Strengthened organizational, multitasking, and leadership capabilities through event operations

Manager Training (Work Training) at Zazzle Salon

8 Days

• Handled closing and opening operations of the salon
• Managed customer handling and front-desk interactions
• Handled customer complaints and resolved issues effectively

MBA in Human Resources – VIMS Coimbatore (2022 – 2024)

Bachelor of Arts in History – Govt. Victoria College (2019 – 2022)