Manager - TQM - Lucas TVS - Chennai
(2016-05)
- Policy Management: Conduct Catchball Sessions to arrive Company's Annual Objectives (Form-1)
- Provide support / guidance to finalize Department's Objectives (Form-2)
- Verify Linkage between Company's Objective and Department's Objectives through X Matrix
- Monitor / gap escalation of Department's Overall and Detailed Action Plan (Form-3A and Form-3B respectively)
- KPI Tracker and abnormality management through PDCA (Form-4A and Form-4B)
- Year end diagnosis and incorporate best in class practice in the upcoming year Company's Objective (Form-5)
- Monthly analysis of Form-2 of all Departments and report the same to Management
- Strengthened 'Best in Class' DWM across Organization with the support of experts engaged by Management
- Direct and indirect (Finance, Materials, HR, PED, etc) DWM implemented and sustained
- Each Department studied their Roles, Responsibilities and MoPs and arrived KPI Trackers, escalation methodology and action tracker
- Participate in all DWMs and support them to come out of fire-fighting with the help of Management
- Conduct periodical DWM Audits (availability / adequacy / adherence of SOPs & SWPs) and ensure closure of non-compliances
- Warranty Improvement Project (2 IPTV reduced to <1 IPTV) carried out with the support of CFT (Engg, Quality, Experts and TQM Promotion Office)
- Elimination of Sales Loss by introducing N+2 concepts and Plan Variation
- Improve Profitability by reducing Overdue and Inventory
- Every quarter conduct TQM Process Audit and arrive score and correlate Form-2 Vs TQM Process Score
- 5S Audits across Organization and audit reports released to concern for closure of non-compliances
- TQM Basic training to new joinees and also for existing employees as refreshing course
- DWM Training / 5S Training / Knowledge Management Portal Training / 7QC Tools Training / QIT Training / Kaizen Training / DOE Training / SGA Training
Assistant Manager – Business Development & Project Management - SRA Systems Limited - Chennai
(2007-02 - 2016-04)
- Collect RFQ / Tenders from prospective Customers and submit the same after Technical / Commercial feasibility
- Follow up with the customers to get Purchase Order after response to queries / validation
- Bridge between Customer and core team to obtain requirements / submit proto type and blue print
- Handle Project Management and ensure milestones are achieved as per Plan
- Organize Project Management review and ensure actions are tracked
- Part of Strategic team in evolving Business verticals based on P&L
- Taking ownership on MOU, NDA, Society Registration, Company Registration, etc
Assistant Manager – HR & Administration - Dynatrade - U.A.E.
(2004-11 - 2006-12)
- Ensuring 100% compliance on U.A.E. labour law
- Employment visa processing for all employees
- Negotiation and Agreement between apartment owners on terms and conditions to leasing out apartment for all employees
- Appointing travel agents for air ticketing (as there are 1000 employees and every year employees travel to their native and come back)
- Maintaining no due certificate of all employees going on vacation and release their passport and ticket
Executive – Internal Audit - Madras Cements Limited (Ramco Cements) - Chennai
(2000-06 - 2004-10)
- Conduct regular and surprise audit in HR, Finance, Sales & Marketing. Release the audit report to the concerned and ensure compliances are adhered to.
- Preparing monthly report and present it to Management
- Support Board meeting with respect to Internal Audit Function
