Kartik Rathod

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Passionate and customer-focused Hospitality professional seeking an entry-level position to utilize my exceptional communication skills and attention to detail to provide exceptional service and contribute to the success of a reputable company

Guest service associate at Lemon tree premier, Mumbai international airport (2022-08-01 – Present)

Currently working in Lemon tree premier Mumbai international airport.

• Working In in room dining department where we give service to 303 rooms.
• Provided guest with information about menu items, made suggestions and took order.
• Completed over 100 to 150 guest order by phone daily.
• Resolved guest concern and issues quickly and effectively.
• Delivered pleasant guest experience with friendly service and caring demeanor.
• Trained in all order position of department including the host, server, and supervisor.
• Completed employee- Side work skills used exceptional customer service skills.

HTCS – Amigo Academy (2022)

HSC – Saraf college (2021)

SSC – St judes high school (2019)