Manager, Operations at DS Group (Dharampal Satyapal Ltd.) (2024-05 – Present)
Scope: Production, Maintenance, Quality, EHS, Stores, Dispatch, Utilities & HR
- Led the unit's monthly leadership review - building the performance decks, structuring the HOD review and driving every action to closure - lifting on-time action closure from 85% to 93%, cutting action turnaround time by 30%, and reducing deck prep time by 15% through a standardized format.
- Built the unit's MIS and dashboards from the ground up - automated reports and KPI trackers in Excel and Power BI on SAP data - giving leadership a single view of OEE, productivity, wastage, manpower efficiency and cost in place of separate manual reports.
- Prepared ROI, payback and feasibility business cases for CAPEX proposals and tracked delivered benefits - including a 192 kWp, INR 60 Lakh solar power plant now saving INR 24.15 Lakh a year (~2.5-year payback) and cutting ~248.5 tonnes of CO2 emissions per year.
- Built and managed the unit's annual operating budget of INR 25+ Cr, developing it from departmental inputs, presenting it to leadership, then tracking spend monthly and driving corrective plans with HODs on any overruns.
- Standardized Stores & Dispatch processes across 5 NCR units, consolidating the best practices from each site into one common SOP set and driving adoption with local teams - a corporate initiative led without any of those units reporting to me.
- Spearheaded a Six Sigma (DMAIC) project that saved ~INR 86.6 Lakh a year across 4 machines, identifying the root causes of packing-material scrap and closing the top ones through SOPs and controls - the largest a roll-joint SOP worth INR 66.1 Lakh.
- Cut pouch fill-weight variation from 15% to 9% via a Six Sigma project that isolated the critical process drivers and revised SOP control standards, reducing product giveaway and improving batch consistency.
- Coordinated the unit audit and compliance calendar (5S, internal quality, food safety, corporate compliance) as 5S Coordinator, lifting 5S audit scores from 70% to 85% in six months; held additional charge of the EHS function for 3 months during a leadership vacancy with 100% statutory compliance maintained.
Sales & Design Engineer at Chemietron Clean Tech Pvt. Ltd. (2021-12 – 2022-06)
Pharmaceutical HVAC & cleanroom equipment | Pre-MBA
- Designed and sold customised pharmaceutical HVAC equipment to client specifications, growing sales by 8% during tenure through technical consultation, customer engagement and referrals.
- Prepared monthly production plans and coordinated with manufacturing to deliver consistently on or ahead of schedule, earning repeat customer appreciation.
Career Break - Family Medical Responsibilities (2019-02 – 2021-11)
Planned career break to care for an immediate family member through a serious health condition, and to prepare for the CAT during this period - which led to admission to IIM Sirmaur. Return to full-time work was further extended by the COVID-19 pandemic.
Engineer, Maintenance & Projects at Abaris Healthcare Pvt. Ltd. (2017-08 – 2019-02)
Pharmaceutical manufacturing | Pre-MBA
- Led a 6-member maintenance team, owning preventive, predictive and breakdown maintenance schedules and manpower planning across the plant.
- Reduced equipment breakdown time by 7% YoY by documenting and analysing process parameters and strengthening the preventive maintenance regime.
- Implemented Kanban in the engineering store, cutting inventory holding and reducing inventory cost by 3%; introduced Kaizen practices to streamline routine operations.
- Selected as the youngest engineer on the project team for installation and commissioning of a new FFS machine worth INR 1.5 Cr; led end-to-end greenfield construction and commissioning of a sludge-treatment plant over a 4-month build.