Kashif Holy

I am working as a Team Leader for Sales and Customer Service with a contact centre in India for past 12 years.Got promoted as a Team Operation Manager in Februar. The client that we cater to is 3 UK Mobile Service provider. I am responsible to manage a group around 50 people In a fast paced environment and achiving Sales plus NPS (Network Promoter Scores) I have completed projects that have lead to excellent Customer experience which in turn helps matianing NPS scores I belive in Service to Sales