Kashyap

Integration consultant with 7+ years of experience across SAP ALE, PI/PO and CPI, delivering robust, error-resilient interfaces and global e-invoicing solutions for clients in Utilities, Education, Aerospace, and Manufacturing. Skilled at working closely with cross-functional teams, maintaining high-quality documentation, and combining proactive monitoring with strong technical problem-solving. Track record of supporting global markets and multiple enterprise clients — including Nestlé, Bombardier, SFUSD, Alvarez & Marsal, HATCH, and Lubrizol — with consistently strong SLA performance.

Integration Lead / SAP CPI Consultant at Infosys (2022-04 – Present)

• Implement SAP integration solutions as developer and support consultant for clients across Utilities, Education, Aerospace, and Manufacturing industries, delivering robust, error-resilient interfaces and global e-invoicing solutions.
• Advise clients on technology choices and integration strategy, working closely with cross-functional teams and maintaining high-quality technical documentation to support business objectives.
• Enhance delivery and integration output by applying modern integration techniques to reach the best possible solution with quick turnaround.
• Lead all aspects of implementation, including business systems configuration, external vendor integration, and SAP BTP operations - HTML5 application configuration, single sign-on (SSO) integration, and CPI tenant migrations.
• Automated manual processes through custom alerting and reporting utilities, including a certificate expiration alerting system and MPL (Message Processing Log) reporting, reducing manual intervention.
• Developed a Batch ID assignment interface for the Bombardier client to streamline batch processing.
• Integrated the SuccessFactors Compensation API to retrieve compensation template details and generate corresponding reports.
• Configured standard e-invoicing interfaces to support global compliance and invoicing requirements.

SAP Integration & Application Support Engineer at Tech Mahindra (2018-07 – 2022-04)

Provided L2/L3 support for SAP ALE, PI/PO and CPI integration landscapes. Progressed from SAP ALE Support Engineer (Jul 2018 – Nov 2019) to SAP PI/PO & CPI Support Engineer (Nov 2019 – Apr 2022).

• Provided L2/L3 support for SAP ALE, PI/PO and CPI integration landscapes, resolving the highest ticket volume on the team while maintaining a 90% SLA compliance rate.
• Designed and supported SAP process integration and distribution models across multiple global markets for Nestlé, coordinating with teams across time zones.
• Analyzed structured and semi-structured (XML) master and transactional data for root-cause analysis, and developed/monitored file and data transfers through PI/PO and CPI using SAP Adapter and Integration Engine message-monitoring tools.
• Supported platform services spanning SAP Cloud Platform, Azure, and MuleSoft; troubleshot data transfer to platforms such as SuccessFactors; and monitored Azure Logic App workflows for reliable data flow.
• Built ServiceNow dashboards and Power BI reports to visualize ticket data and operational metrics; led and mentored a monitoring/support team, earning performance awards for SAP ALE/PI-PO issue resolution and successful server migrations.

B.E. (Engineering) in Engineering

Pre-University Course (P.U.C)

S.S.L.C