Kaustubh Patil

SAP BusinessObjects (BO) Consultant with 5.5 years of experience administering, deploying, and supporting SAP BO BI Platform 4.1, 4.2, 4.3, and BI 2025 across Windows and Linux/UNIX environments. Skilled in CMC administration, user security and authentication (AD, LDAP, SAML, STS, SNC), server configuration (CMS, SIA, APS, AJS), scheduling, monitoring, performance tuning, and production support. Proven track record across 100+ go-live engagements and 100+ production-down resolutions in Banking/Financial Services and FMCG environments, with hands-on involvement in platform upgrades, Gen2 cloud migration, and UNV-to-UNX conversion, plus exposure to Web Intelligence and IDT/UDT universe design.

Senior Software Engineer - Capgemini

(2025-12)

• Administer SAP BO in a banking/financial services environment supporting enterprise reporting and analytics needs.
• Manage user access, roles, and security in SAP BO CMC in alignment with banking compliance, data privacy, and audit requirements.
• Support reports and dashboards for retail banking, corporate banking, risk, compliance, and operations functions.
• Monitor and maintain BO servers (Adaptive Processing Server, CMS, WebI, Crystal Reports) to ensure high availability and performance.
• Handle production support including incident management, root cause analysis, and preventive action planning for recurring BO issues.
• Execute BO upgrades, patches, and platform refreshes following banking change management and approval processes.
• Drive a BI 4.3 to BI 2025 migration project hosted on Gen2 cloud servers.
• Perform UNV to UNX conversion of existing universes as part of enterprise platform modernization.
• Coordinate with infrastructure, network, and DBA teams for server provisioning, license management, and capacity planning to support business growth.
• Maintain CMC-level documentation, configuration records, and audit trails to support banking compliance and internal/external audits.
• Partner with business stakeholders across retail and corporate banking to gather requirements and prioritize report, dashboard, and access-related enhancement requests.
• Participate in on-call rotation providing L2/L3 production support and SLA-tracked incident response for the BO environment.
• Trained and mentored junior team members on SAP BO administration activities and best practices.
• Monitored platform health using BI Admin Studio and Grafana, and automated basic start/stop operations for BO servers using Windows batch scripts.
• Tracked and resolved incidents and service requests using ServiceNow and JIRA.
• Supported SAP BO application hosted on Azure cloud infrastructure.
• Optimized SAP BO licensing utilization, driving measurable cost savings for the organization.

SAP BO Consultant - Tech Mahindra Ltd

(2022-03 - 2025-12)

• Administered, migrated, and deployed SAP BusinessObjects BI Platform 4.1, 4.2, 4.3, and BI 2025.
• Applied expert technical knowledge of BO 4.1, 4.2, and 4.3 architecture and process flows to maintain system health.
• Developed 50+ interactive Web Intelligence reports and dashboards for Sales, Finance, and HR departments.
• Designed and maintained universes using UDT and IDT, enabling self-service reporting for business users.
• Supported BOBJ production-down scenarios and assisted on go-live projects across 100+ client engagements.
• Managed BI servers, creating and configuring multiple servers for distinct environment tasks (CMS, SIA, AJS, APS, Connection Server, Crystal Servers, WIPS).
• Identified and resolved SAP product bugs in partnership with SAP, successfully resolving production-down issues for 100+ customers.
• Managed day-to-day scheduled report jobs via Instance Manager across SMTP, File System, BI Inbox, and SFTP destinations.
• Performed backup and restore operations of the BusinessObjects environment and assisted in disaster recovery setup.
• Implemented and supported third-party authentication protocols including Windows AD, LDAP, SAML, STS, and SNC.

Associate - Hitachi Global Logic

(2021-05 - 2022-03)

• Utilized SQL and advanced Excel for data analysis, dashboarding, KPI reporting, trend analysis, and ad-hoc reporting.
• Built and supported SAP BusinessObjects Web Intelligence reports and dashboards, contributing to early hands-on exposure to BO report design and data visualization best practices.
• Worked with Google Data Compute and the Super Mario Tool to improve search precision.
• Supported business requirement gathering, data visualization, root cause analysis, performance tracking, and data quality validation.

Bachelor of Engineering (B.E.) - Information Technology - Mumbai University (2016 - 2020)

H.S.C. - P. O. Nahata College, Bhusawal (2016)

S.S.C. - St. Aloysius Convent School, Bhusawal (2014)