Kavita Tariyal

Can give 100% to work and be faithful with whom I am going to work.

Sales Executive - Travel Sales, Mohali - Mohali

(2025-01 - 2026-06)

• Assisted customers in selecting the best airfare options, hotel accommodations, and vehicle rentals based on budget, travel dates, and preferences.
• Generated and converted sales leads through effective communication, upselling value-added services such as seat selection, baggage, meal plans, and insurance.
• Handled fare quotes, booking modifications, cancellations, and refunds while adhering to company and supplier policies.
• Maintained detailed booking records and client information using reservation systems and CRM tools.

Customer Support Representative - Expedia, Igt Solution Private Limited

(2024-07 - 2024-12)

• Resolved customer inquiries through phone and email, ensuring prompt and accurate responses.
• Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
• Handled Car rental and Hotels Customer service related to any booking & Cancellation and refund.

Bachelor of Arts - School of open learning - Delhi

12th pass - Rajkiya Pratibha Vikas School

10th pass - Rajkiya Pratibha Vikas School