Kaviya Elangovan

Biomedical Engineer with nearly 2 years of experience in Sales, Service, and Applications within the healthcare and medical device industry. Experienced in handling pulmonary diagnostic equipment including Spirometer, FeNO, DLCO, and FOT. Skilled in product demonstrations, installation, user training, technical support, troubleshooting, hospital visits, doctor coordination, sales activities, customer relationship management, and quotation follow-up.

Strong technical knowledge, communication skills, and hands-on experience in clinical environments.

Product Engineer – Sales, Service & Applications - Carna Medicare, Chromepet, Chennai - Chennai

(2024-11)

• Conduct product demonstrations to doctors, technicians, and hospital staff.
• Handle installation, commissioning, and application support for pulmonary diagnostic equipment.
• Provide user training and technical guidance to healthcare professionals.
• Perform service, troubleshooting, and basic technical support for medical equipment.
• Conduct hospital visits and coordinate with doctors and hospital teams.
• Handle sales activities, customer enquiries, and requirement follow-ups.
• Prepare quotations and follow up with customers until order confirmation.
• Support customers throughout the pre-sales and post-sales process.
• Work closely with internal teams to ensure timely customer support and satisfaction.
• Maintain proper documentation and reports of installations, services, and customer interactions.

Bachelor of Engineering - Biomedical Engineering - Gnanamani College (2024)