Kawalpreet Kaur

Innovative video editor and motion graphics enthusiast, consistently improving customer satisfaction through strategic problem-solving and strong collaborative skills.

Customer Service - Concentrix - Gurugram, IN

(2023-05 - 2023-09)

• Completed day-to-day tasks accurately and efficiently.
• Promoted high customer satisfaction by resolving issues with knowledgeable and friendly service.
• Provided support and guidance to colleagues, helping maintain a collaborative work environment.
• Improved customer satisfaction by finding creative solutions to problems.

High School Diploma - GURU HARKRISHAN PUBLIC SCHOOL, PUNJABI BAGH (2020 - 2021)

Professional Training - 3D Design & Multimedia - MAAC, RAJOURI GARDEN (2023 - 2025)

English & Computer Skills Training - British Council (2021 - 2022)