Kedar Nivate

Performance-driven, insightful professional with 17yrs experience in the hosted telecommunications service provider. Having 15yrs of extensive background in UC Products (UCaaS) Unified Communications as a Service, Cisco Hosted Collaboration System (HCS), Cisco Unified Communication IP telephony (IPT), Hosted Contact Center (CCaaS) & Microsoft Products (MS TDR, Operator Connect, Teams Phone Mobile).

• Performance-driven, insightful professional with 17yrs experience in the hosted telecommunications service provider. Having 15yrs of extensive background in UC Products (UCaaS) Unified Communications as a Service, Cisco Hosted Collaboration System (HCS), Cisco Unified Communication IP telephony (IPT), Hosted Contact Center (CCaaS) & Microsoft Products (MS TDR, Operator Connect Teams Phone Mobile).
• Handled multiple roles during the 13 Years in VOIS (Vodafone Intelligent Solutions) on all aspects of Hosted Unified Communications such as Project Management, Service Delivery(SD), Implementation, Change Management, Customer Journey (Transition, Onboarding & Migrations), UCaaS Operational Support, Product Testing & QA , Service Fulfillment & Service Assurance (SA) in various Projects across the geographical markets ( EU, NAM, APAC) regions/markets. 
• Prefect blend of Techno managerial roles, where currently working in the capacity of Sr. Manager for Unified communication 2nd line team which supports service 100 + Vodafone Global Enterprise & OPCO customers . 
• Problem solver with a passion for quality and process; skilled in grasping the big picture, conceptualizing, developing, implementing solutions & conducting evaluation of new products and solutions.

• AWS Cloud Practitioner
• MS – 700
• MS – 720 
• AWS Connect 
• Bachelor in Electronics & Telecommunication BE