Keerthana Manoharan

Detail-oriented and hardworking professional with 2+ years of experience in document processing, verification, and record management within the BPO industry. Skilled in maintaining accuracy under deadline pressure, with strong communication skills and a proven ability to work efficiently within a team environment.

Document Retrieval Executive / BPO Executive - Patra India BPO Services Pvt. Ltd

• Retrieved and processed customer documents accurately and efficiently.
• Verified documents in accordance with company guidelines and quality standards.
• Maintained digital records and kept databases up to date.
• Coordinated with internal teams to resolve missing or incorrect documentation.
• Ensured strict confidentiality of customer information.
• Consistently achieved daily productivity and quality targets.

B.Ed - Special Education & Mathematics - Avinashilingam Institution for Home Science & Higher Education for Women

B.Sc - Special Education & Mathematics - Avinashilingam Institution for Home Science & Higher Education for Women

HSC - St. Ann's Girls Higher Secondary School

SSLC - St. Ann's Girls Higher Secondary School