Admin Manager – Facilities & Office Administration at Tecci Park (2020-06 – Present)
Manage end-to-end workplace operations for a large IT business park supporting 10+ multinational companies, ensuring an exceptional workplace experience for employees, clients, and visitors.
- Lead workplace operations including housekeeping, security, engineering, cafeteria, transport, and office administration.
- Manage workplace readiness for new employees by coordinating workspace allocation and facility support.
- Coordinate with HR, IT, Security, Finance, and external vendors to ensure smooth day-to-day workplace operations.
- Oversee workplace infrastructure including HVAC, electrical systems, plumbing, STP, DG systems, and Fire & Life Safety.
- Supervise security operations including guard deployment, visitor management, access control, and emergency response.
- Manage cafeteria operations, food court services, pantry facilities, and vendor performance to ensure high employee satisfaction.
- Coordinate catering arrangements for leadership meetings, client visits, and corporate events.
- Support employee engagement activities, workplace celebrations, and organizational events.
- Lead office renovation projects, workplace modifications, fit-outs, and space utilization initiatives.
- Conduct regular vendor performance reviews, SLA monitoring, contract negotiations, and cost optimization.
- Prepare operational budgets, maintenance billing, expense tracking, and financial reports.
- Ensure statutory compliance, government license renewals, safety audits, and operational compliance.
- Support Business Continuity initiatives, emergency preparedness, and fire evacuation drills.
- Act as the primary point of contact between clients, building management, and service partners to resolve operational issues promptly.
- Monitor workplace service quality through audits, inspections, and employee feedback.
- Successfully managed workplace operations for over 10 multinational clients.
- Improved vendor performance through SLA-based monitoring and periodic business reviews.
- Achieved significant operational cost savings through contract negotiations and procurement optimization.
- Ensured uninterrupted workplace operations during COVID-19 through effective workplace safety planning.
- Maintained high client satisfaction through proactive workplace management and service excellence.
Assistant Manager – Facilities Operations at HomeTech Services Pvt Ltd (2018-05 – 2020-06)
- Managed multi-site corporate facilities operations.
- Led housekeeping, security, cafeteria, transport, and engineering teams.
- Managed workplace projects, preventive maintenance, and infrastructure improvements.
- Reduced operational costs through vendor optimization and energy-saving initiatives.
- Conducted client meetings and service reviews.
- Managed procurement activities, inventory, and contractor performance.
- Coordinated employee transportation and workplace support services.
- Supervised office refurbishments and workplace enhancement projects.
- Ensured statutory compliance and workplace safety audits.
- Supported emergency response planning and crisis management.
Safety & Facility Executive at HomeTech Services Pvt Ltd (2014-07 – 2018-04)
- Managed facility operations across 15+ client locations.
- Conducted daily and night facility inspections.
- Managed security, housekeeping, electrical maintenance, and preventive maintenance activities.
- Coordinated with clients to resolve workplace issues.
- Implemented safety awareness programs and workplace audits.
- Managed CCTV systems, access control, and security infrastructure.
- Supported onboarding of new client sites and operational stabilization.
- Conducted weekly operational review meetings with clients and management.
